Maged Makram Email and Phone Number

• Responsible for managing the activities of the different Payment Services Units: -- Fund Transfer Department (Swift and ACH Payments).- Check Processing Center (Checks Clearing Center and Checks Collections in L&FCY).- Trade Bills Department (Collection of Bills and Post Dated Checks).- Checkbook issuance and Signature Authentication (Printing the bank standard and special design checks, authenticate other banks’ signatures and handling the bank authorized… Show more • Responsible for managing the activities of the different Payment Services Units: -- Fund Transfer Department (Swift and ACH Payments).- Check Processing Center (Checks Clearing Center and Checks Collections in L&FCY).- Trade Bills Department (Collection of Bills and Post Dated Checks).- Checkbook issuance and Signature Authentication (Printing the bank standard and special design checks, authenticate other banks’ signatures and handling the bank authorized signatures).- Payment Services Quality-Assurance unit (Control over Payment Services activities) Show less

- Adding to the previous responsibilities, - Swift Customer Security Program Officer in Credit Agricole Egypt. - Responsible for Swift Operations in Credit Agricole Egypt. - Trainer to the new staff for Payment Services activities in Credit Agricole Egypt.

 Responsible to monitor and take the decision (Level 1) for suspended transfers at anti-money laundering system (Fircosoft Money Filter). Monitoring applying Compliance and anti-money laundering rules and procedures. Analyze workflow, suggest improvements and follow up implementation with all parties including the applying of new projects concerning the dept. Training, supervising and managing all remittances center staff and reporting to FT Head. Ensure complying with bank… Show more  Responsible to monitor and take the decision (Level 1) for suspended transfers at anti-money laundering system (Fircosoft Money Filter). Monitoring applying Compliance and anti-money laundering rules and procedures. Analyze workflow, suggest improvements and follow up implementation with all parties including the applying of new projects concerning the dept. Training, supervising and managing all remittances center staff and reporting to FT Head. Ensure complying with bank procedures, local regulations and international standards. Monitoring the workflow and the end of day cycle to ensure that all issued and received messages that have been executed properly. Responsible to designing the reports required from the FT Dept. to CBE and the Bank Management. Show less

- Responsible for sales activities in the branch.- Keep the bank image.- Maintain strong relations with customers to increase their loyalty to the bank.- Provide the customer with level of services beyond their expectations with the available capabilities and within the bank rules.