Business Operations Executive with extensive experience serving in both Chief Operation Officer and Chief of Staff roles. Proven project and program management expertise focused on change management and operational efficiency in the financial industry and regulatory arena. Recognized for effectively managing all HR related processes, communications and operations in support of delivering established organizational goals. Key accomplishments are as follows:• Coordinated engagement and administration of regulatory assigned monitors, consultants and auditors, from inception through field work and ultimately report generation and distribution.• Oversaw delivery and execution of the legal strategic initiatives, including establishing controls and governance on the effectiveness of the various projects.• Supported development of a legal spend management program, leveraging best practices in law firm management, selection and tendering.• Devised and implemented the nearshore strategy for Legal documentation, subpoena processing and document review, along with devising a plan to optimize offshore staff for regulatory exam management support.