Oversee planning and implementation of a multi-year $300K project for a state government client to improve long-term outcomes for participants of employment and training programs. Collaborate with stakeholders to research and design strategic improvements to the workforce development system, including improved case management models and access to capacity-building services. Lead project team of 2 FT employees & 4 contractors to complete project deliverables on time and within budget. Build strategic partnerships with 5 state agencies, 20 social service programs, and potential funders. Conduct research and policy analysis to inform the viability and sustainability of proposed strategies.

Spearheaded the organization’s expansion strategy as key member of the leadership team, increasing the number of programs/students served by 95% since 2016Oversaw the organization’s $150K budget for functions related to finance, accounting, human resources, and legal/complianceManaged two (2) consultants and four (4) software providers that supported operations functionsPrepared financial statements and cash flow forecasts for executive staff and board reviewDeveloped relationships with key partners in the mid-atlantic region, including the School District of Philadelphia, local and state officials in PA, DE, and NJ, and industry groups like the Greater Philadelphia Chamber of CommerceBuilt and maintained infrastructure to ensure organizational compliance with state and federal employment and child welfare lawsAdvised other members of the executive team on effective implementation of their departmental strategic plans within the organization’s compliance environment and staffing constraintsImplemented early stage fundraising strategy, tripling the organizational budget in three years and recruited the initial development team

Set strategy for new accounts based on weekly calls with clients. Onboarded and trained new users of all backgrounds on the RJMetrics Cloud BI platform.Worked closely with Sales to successfully convert trial clients to paid subscriptions.Interacted proactively with clients to discuss trends in their data and progress towards goals.Dug into customer data to identify ongoing opportunities for analysis.Triaged technical questions to connect clients with developers, analysts, and product managers.Facilitated financial conversations around subscriptions, upsells, and consulting services.Conducted an internal review of professional service offerings and identified areas for process improvements.Wrote and edited content published in the RJMetrics online Help Center.

Consultant to the Philadelphia Water Department Office of Watersheds' Regulatory Compliance Assurance Group.Tracked key metrics for the implementation of the Green City, Clean Waters program and submitted monthly reports to executive staff as well as respond to ad hoc metrics requests.Conducted data analysis to gauge effectiveness of program implementation strategies and alert management of any trends that would affect regulatory obligations.Developed a Request for Proposal for a vendor/implementation services for a business intelligence/data warehouse solution to streamline internal and external reporting processes related to Green City, Clean Waters. Oversaw data validation activities through regular querying of existing databases and coordination with data stewards.Facilitated internal collaboration meetings among various groups and units.Prepared project status memos, meeting notes, and other critical program development materials.Wrote and edite regulatory documents submitted to the state and EPA.Managed co-ops and interns supporting the Compliance Assurance group.Coordinated a monthly brown bag lunch series to encourage inter-office idea sharing.

Wrote, edited, and researched content for Integrated Watershed Management Plans, a regulatory deliverable of the City of Philadelphia’s NPDES permits.Developed an internal implementation strategy for re-structuring the City’s Illicit Discharge Detection and Elimination Program.Analyzed information from legislation, open space plans, scholarly articles, and technical documents for their relevance to various planning initiatives of the Philadelphia Water Department and create memoranda for future reference.Proofread and format regulatory deliverables for Green City, Clean Waters, Philadelphia’s $2,400,000,000 plan to manage stormwater with green infrastructure over the next 25 years.Attended Green City, Clean Waters public outreach events and stakeholder meetings as support staff.

Developed print and web materials for the Green Schools Campaign and the Policy and Advocacy strategic initiatives.Served as the internal contact for the Green Schools Committee, facilitated committee meetings and provided members with information on upcoming meetings, events, and outreach tasks.Designed and edited event materials (flyers, eBlasts, webpages) using Adobe CS5.Conducted policy research in the fields of sustainability and green building to support strategic initiatives.Collected and analyzed e-blast data to identify potential partners and sponsors to contact with additional information.

Conducted background research for the Center for Public Policy on co-operative businesses as an economic development model

Researched and prepared literature reviews on sustainable technologies, urban agriculture, and green space impacts.Investigated potential grant opportunities for upcoming university projects and research institutes.

Researched and edited multiple grant proposals, including a $30,000,000 federal scale-up grant.Planned June 2010 annual conference in Ft. Lauderdale, FL and coordinated 30 student volunteers.Designed and distributed numerous marketing eBlasts on a weekly basis to over 5,000 teachers and administrators.