Senior Quality Assurance Analyst
CurrentAnalyzing trends in quality performance in a call center. Conducting internal and external (client facing) call listening sessions and providing analysis.
Apr 2021 - Present
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Maggie Down Email & Phone Number
Senior Quality Analyst/Teaching Artist
at
Express Scripts
LinkedIn matched
✓ Verified Jul 2026
2 data sources
Profile completeness 71%
Current company
Role
Senior Quality Analyst/Teaching Artist
Location
Antelope, California, United States
Company size
Who is Maggie Down? Overview
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Quick answer
Maggie Down is listed as Senior Quality Analyst/Teaching Artist at Express Scripts, a with 16421 employees, based in Antelope, California, United States. AeroLeads shows a matched LinkedIn profile for Maggie Down.
Maggie Down previously worked as Senior Quality Assurance Analyst at Express Scripts and Patient Care Advocate at Express Scripts.
Company email context
Email format at Express Scripts
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Express Scripts
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Profile bio
About Maggie Down
I am Senior Analyst on the Quality Assurance team for a specialty pharmacy call center, specializing in client relations. I also have experience as a workshop facilitator for writing and performance as well as experience moderating online workshops. I am a strong independent worker as well working well with teams. As a trans woman I am passionate about the LGBTQ+ community and would love to work in a field that directly benefits that community.
Current workplace
Maggie Down's current company
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Express Scripts
4 roles
Maggie Down work experience
A career timeline built from the work history available for this profile.
Aug 2014 - Jan 2023
Client Support Specialist
Provide support via research and analysis of root causes for issues brought to us by our external clients.
Aug 2016 - Apr 2021
Teach Artist
Current
Freelance
Facilitation of writing and performance workshops for ages 10 and up. I design, test, and implement workshops for both in person and online events.
Apr 2008 - Present
Team & coworkers
Colleagues at Express Scripts
Other employees you can reach at express-scripts.com. View company contacts for 16421 employees →
DE
Dennis Earney
Colleague at Express ScriptsSpringdale, Pennsylvania, United States
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LS
Loretta Sandoval
Colleague at Express ScriptsPueblo-Cañon City Area, United States
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BK
Ben Kutzke, Pharmd, Bcps
Colleague at Express ScriptsGreater Minneapolis-St. Paul Area, United States
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MS
Mareham Saleh, Pharm.D.
Colleague at Express ScriptsPalm Harbor, Florida, United States
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AB
Alyssa Brooks
Colleague at Express ScriptsOviedo, Florida, United States
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CC
Carlos Camacho
Colleague at Express ScriptsSun City Center, Florida, United States
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ES
Edgardo Santiago
Colleague at Express ScriptsTampa, Florida, United States
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JG
Joe Gaston
Colleague at Express ScriptsOrlando, Florida, United States
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VC
Virginia Castle
Colleague at Express ScriptsCincinnati Metropolitan Area, United States
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TB
Thomas Bauer
Colleague at Express ScriptsLanghorne, Pennsylvania, United States
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Dennis Earney
Colleague at Express ScriptsSpringdale, Pennsylvania, United States
View →
LS
Loretta Sandoval
Colleague at Express ScriptsPueblo-Cañon City Area, United States
View →
BK
Ben Kutzke, Pharmd, Bcps
Colleague at Express ScriptsGreater Minneapolis-St. Paul Area, United States
View →
MS
Mareham Saleh, Pharm.D.
Colleague at Express ScriptsPalm Harbor, Florida, United States
View →
AB
Alyssa Brooks
Colleague at Express ScriptsOviedo, Florida, United States
View →
CC
Carlos Camacho
Colleague at Express ScriptsSun City Center, Florida, United States
View →
ES
Edgardo Santiago
Colleague at Express ScriptsTampa, Florida, United States
View →
JG
Joe Gaston
Colleague at Express ScriptsOrlando, Florida, United States
View →
VC
Virginia Castle
Colleague at Express ScriptsCincinnati Metropolitan Area, United States
View →
TB
Thomas Bauer
Colleague at Express ScriptsLanghorne, Pennsylvania, United States
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FAQ
Frequently asked questions about Maggie Down
Quick answers generated from the profile data available on this page.
What company does Maggie Down work for?
Maggie Down works for Express Scripts.
What is Maggie Down's role at Express Scripts?
Maggie Down is listed as Senior Quality Analyst/Teaching Artist at Express Scripts.
Where is Maggie Down based?
Maggie Down is based in Antelope, California, United States while working with Express Scripts.
What companies has Maggie Down worked for?
Maggie Down has worked for Express Scripts and Freelance.
Who are Maggie Down's colleagues at Express Scripts?
Maggie Down's colleagues at Express Scripts include Dennis Earney, Loretta Sandoval, Ben Kutzke, Pharmd, Bcps, Mareham Saleh, Pharm.D., and Alyssa Brooks.
How can I contact Maggie Down?
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