With over two years of experience as a sales rep/IT liaison at Midwest Fastener Corp., I am a versatile and reliable professional who delivers high-quality customer service and technical support to clients and stakeholders. I have a strong background in nursing and quality assurance engineering, which enables me to understand the needs and challenges of the fastener industry and provide effective solutions.I excel at researching and submitting tickets, troubleshooting system issues, collaborating with cross-functional teams, and leading training initiatives. I have a proven track record of identifying areas for process improvement, delivering impactful presentations, and creating engaging training content. I am also actively involved in committees and key projects, with a passion for continuous learning and professional development. My goal is to leverage my skills and expertise to contribute to the success and growth of Midwest Fastener Corp. and its customers.