Maggie Gibson Email & Phone Number

Columbus, Ohio, United States

Columbus, Ohio Metropolitan Area

Columbus, Ohio Area

• Designed and developed impactful marketing collateral to effectively communicate key messages and enhance brand visibility.• Produced engaging social media content and cultivated a strong culture and brand awareness.•Managed the end-to-end proposal process, ensuring polished and persuasive submissions that aligned with client requirements.• Updated and maintained the company website, along with creating compelling blog content.• Prepared polished Statements of Qualifications… Show more • Designed and developed impactful marketing collateral to effectively communicate key messages and enhance brand visibility.• Produced engaging social media content and cultivated a strong culture and brand awareness.•Managed the end-to-end proposal process, ensuring polished and persuasive submissions that aligned with client requirements.• Updated and maintained the company website, along with creating compelling blog content.• Prepared polished Statements of Qualifications (SOQs), Requests for Qualifications (RFQs), and Requests for Proposals (RFPs).• Conducted consistent research to identify new potential leads and projects for business growth. Show less

• Provided technical troubleshooting and problem-solving support to app users, addressing issues reported via Zendesk and various social platforms.• Maintained ongoing communication with app developers, collaborating on bug fixes and implementing necessary changes.• Gathered customer feedback and recommended improvements to management, contributing to the enhancement of the app's functionality and user experience.• Analyzed user information to identify issues, develop potential… Show more • Provided technical troubleshooting and problem-solving support to app users, addressing issues reported via Zendesk and various social platforms.• Maintained ongoing communication with app developers, collaborating on bug fixes and implementing necessary changes.• Gathered customer feedback and recommended improvements to management, contributing to the enhancement of the app's functionality and user experience.• Analyzed user information to identify issues, develop potential solutions, and ensure the delivery of high-quality service.• Tracked user requests, documented reported problems, and recorded offered solutions for future reference.• Conducted comprehensive testing of new app builds on both iOS and Android platforms, identifying and reporting issues, bugs, and design tweaks.• Assisted the marketing team in social media planning and campaign efforts, including influencer marketing initiatives.• Adapted to various roles within the company to provide support wherever needed, showcasing a versatile and collaborative approach. Show less

Columbus, Ohio Area

• Developed engaging content on Twitter, Facebook, and Instagram to attract and engage new users.• Assisted the CMO with various marketing projects aimed at capturing the attention of new and potential users.• Achieved 100,000+ impressions on multiple tweets, effectively expanding the reach of our messaging.• Actively engaged with users by responding to comments, posts, and inquiries across various social channels.• Prepared and submitted weekly reports, tracking progress… Show more • Developed engaging content on Twitter, Facebook, and Instagram to attract and engage new users.• Assisted the CMO with various marketing projects aimed at capturing the attention of new and potential users.• Achieved 100,000+ impressions on multiple tweets, effectively expanding the reach of our messaging.• Actively engaged with users by responding to comments, posts, and inquiries across various social channels.• Prepared and submitted weekly reports, tracking progress against key performance indicators (KPIs).• Monitored social media analytics and devised strategies to increase user engagement and drive brand awareness.• Utilized Zendesk to provide efficient problem-solving and support to users, ensuring a positive customer experience.• Collaborated with the team to identify and engage with influential individuals, expanding Rapchat's brand presence and promoting user acquisition. Show less