Maggie Howell Email & Phone Number

Lehigh Acres, Fl, Us

United States

United States

In my role, I have consistently delivered top-notch service, building a reputation for reliability and effectiveness. I prioritize timely, meaningful interactions with clients, ensuring strong relationships and high satisfaction levels. I enhance the quality of our interactions and overall service delivery by closely monitoring client engagement. I work closely with internal teams to streamline processes and address client needs efficiently. Additionally, I manage a range of administrative tasks daily, from scheduling and documentation to handling correspondence, all to support smooth operations and exceptional client experiences.● Increased client retention and satisfaction rates by managing a substantial book of business with 100+ open activities, ensuring oversight and follow-up.● Enhanced team performance and service standards by creating and sharing proven best practices, leading to an improvement in overall efficiency and client satisfaction scores.

United States

During my tenure, I took pride in recruiting and training new team members through our internal HR platform, ensuring they were onboarded and developed the skills they needed to succeed. I kept a close eye on daily deposits and balanced the cash drawers, ensuring every transaction was accurate and accountable. I also provided training to help employees manage stress during busy times, fostering a positive work environment and maintaining high service standards. I supported my team’s professional growth and addressed any issues by evaluating performance based on franchise requirements. I ensured our equipment was always clean and in top shape, creating a safe andsanitary environment for both staff and customers.● Achieved high customer satisfaction scores by maintaining brand standards to ensure consistent quality and an exceptional customer experience across all operations.● Reduced labor costs and improved staffing efficiency by completing labor schedules and budgets, optimizing staffing levels, and managing financial resources effectively.

Florida, United States

In my role, I managed all aspects of daily restaurant operations, ensuring everything ran smoothly and efficiently. This included handling staff schedules, from hiring and training to performance evaluations, fostering a well-organized and motivated team. I also took charge of implementing andupholding health and safety regulations to create a safe, clean environment for both employees and customers. I minimized waste and ensured product availability by monitoring inventory and ordering supplies as needed. Additionally, I developed and executed marketing strategies to drive salesand bring in new customers.● Elevated customer satisfaction ratings by handling customer complaints and feedback, enhancing the overall dining experience.● Increased profitability by conducting regular financial audits, including revenue tracking and expense management, ensuring strict budget adherence and financial stability.

Florida, United States

I oversee daily operations at our family-owned retail store, ensuring a welcoming atmosphere through top-notch customer service and detailed product knowledge. I manage all aspects of inventory, from procurement and stock-level monitoring to organizing displays, to keep the store attractive and products easily accessible. I maintain precise financial records, includingsales tracking and budget adherence, and handle weekly orders to ensure smooth operations.● Secured favorable terms and ensured timely deliveries by cultivating strong relationships with suppliers and representatives.● Streamlined operations and enhanced team collaboration by implementing and maintaining effective store policies and procedures.