Maggie Kikkert Email & Phone Number

Vancouver, British Columbia, Canada

· Acting as the data librarian and journalism subject librarian· Providing reference services and classroom instruction about journalism and data topics· Providing one-on-one consultation for data access as well as general reference help to patrons· Participating in collection management through selecting materials for purchase

· Developed, marketed, and managed an in-house lending library of 700 items for employees· Conducted research to support development of the user experience for the digital library· Streamlined the intake process for the Building Excellence Research & Education grants through automation using Microsoft Power Automate and SharePoint

Peterborough, ON

· Developed and implemented business solutions for users using Microsoft Office 365· Conducted meetings with clients to gather requirements and communicated both orally and in writing· Implemented user requirements and feedback gathered throughout projects working with a team

Langley, BC

· Served customers in a friendly manner and ensured a meaningful restaurant experience· Developed skills to work well in a fast-paced environment while serving large banquets of 80 people· Conducted training for new hires and gained leadership experience being senior server on shift

Langley, BC

· Shelved and returned library materials and ensured all materials were well organized· Answered patron questions and assisted with finding materials patrons were looking for· Became familiar with organizational and functional aspects of public libraries

Master Of Library And Information Studies

Bachelor Of Science, Computer Software Engineering