Maggie Killman Email & Phone Number

Leads branch team to create a safe, welcoming space for the community to grow and connect.

Cincinnati, Ohio, United States

Manages large-scale creative projects and programs through data-driven decision making and a DEI lens. Tests strategies and evaluates efforts through iterative project planning processes. Designs, executes, and evaluates several county-wide programs, including the summer learning program for 25,000+ youth annually and the Winter Checkout Challenge for 8,000+ adults. Develops multimedia tools and resources to support Library staff as adult learners. Writes internal blog posts, reports, project guides, leads learning cohorts, and more to guide staff growth.Supervises a team central to the Library’s public programming operations.Manages an annual budget to hire vendors and contractors and to purchase equipment and supplies for library programs.

Oversees team community engagement strategy, manages Discord community of 2,400+, coordinates with moderators to build enthusiastically inclusive community spaces. Hosts community events online in Discord.Supports fundraising efforts of a video game broadcasting team that innovates through gaming and broadcasting to raise a collective $3.2 million for global charities. Coordinates segment production to ensure successful broadcasts and brainstorms creative fundraising incentives to gamify charitable giving.

Established team content moderation policy and codified moderation practices, so all community safety agents have clear direction for how to guide & respond to user content and behavior.Trains team staff and volunteers regularly in safety & inclusive practices to ensure consistent response approaches.

Shaker Heights, Ohio

Designed technical lessons for youth for monthly tech classesDeveloped a Community Engagement Framework from scratch based on current research on Asset-Based Community Development and executed framework to invest library resources wisely in the surrounding communityProject manager for a 2019 LSTA (federal) competitive grant. Authored the awarded grant proposal and coordinated the $15,000 project across several library departments.Piloted strategies for family engagement and early childhood neighborhood supportsCoached parents and families to raise readers through building supportive family reading environments

Shaker Heights, Ohio

Cleveland Heights, Ohio

Resident expert and staff trainer in CollectionHQ. Established best practices and trained staff 1:1 to use software effectively to generate reports, analyze data, and make informed decisions about materials collections.Coordinated and delivered weekly storytime lessons for families utilizing the Every Child Ready to Read framework and based on early childhood development principles.

Cleveland Heights, Ohio

Organized weekly and monthly classes for youth and adults, in partnership with local community members and businesses.

Master’S Degree, Master Of Science In Information Science

Ba, Latin

Activities and Societies: Rhinos Rugby Club, Latin Honors Program