Loans*Review applications*Approve loans within my limits *Process and fund loansCollections*Review weekly delinquency reports and contact members*Brought collections down to around 1% delinquency from 21% when I started them (some were charged off but a lot were worked)*Send weekly delinquent notices*Create Right to Cure letters for overly delinquent members*Make payment arrangements and work with members on payments*Familiar with FDCPA*Respond to bankruptcy paperwork and send appropriate documents*Update loans to match bankruptcy court*Review negative accounts monthly and contact members to make depositsCredit Cards*Review, approve, and open credit card applications*Balance daily/monthly reports*Post payments for members*Contact delinquent accounts for payments*Post delinquent fees and finance chargesCrystal Reports*Self taught Crystal Reports software *Create, update, and run various reports as neededCustomer Service*Assist members with questions or information about their account*Suggest additional products that may be beneficialE-banking*Monitor and maintain accounts signed up for e-banking*Assist members with e-banking issues*Balance monthly e-banking numbers with system*Charge monthly fee for e-banking*Check and respond to e-banking messages and requestsTeller*General teller duties - maintain cash drawer, assist members with transactions*Balance drawer at the end of shift (rarely off on balance - rolled change was off a quarter a few years ago)*Open accounts when neededInsurance*Monitor FICOR/SWBC reports for members without sufficient insurance*Contact members to provide their proof of insurance*Add FICOR/SWBC insurance to loans General office duties*Answer phones*Check and send email*Help other employees with computer questions*Attend yearly training for BSA, CTR, SAR, and CIP*Create forms to use in office*Create flyers, coupons, and other items for promotional rates

Bank teller handling monetary transactions for bank clients in person at branch and through phone calls.

Handling of cash drawers and Customer Service Desk for local grocery store.