• Manage workflow for new projects, existing projects and company as a whole. • Serve as point of contact for clients from start to finish in their projects.• Maintain professional relationship with vendors, including claims and logistics. • Create content for Instagram and Facebook, as well as strategize increased followers and traffic to social media platforms. • Develop and maintain a consistent brand and voice for RM Interiors to be used across all social platforms and organizational publications.• Establish and maintain a GSuite for the company, acting as the head administrator.

• Create content for clients based on their needs and brands.• Basic bookkeeping, administration, and general office work. • Build brands through SEO, particularly on Pinterest. • Manage client social media presences, including creating content, engaging with followers, and optimizing presence.

- Manage major vendor accounts for the national sales team - Control inventory flow for three separate product lines- Work cooperatively and collaboratively with various internal and external groups- Manage creation of retail displays from concept to floorset- Maintain accurate inventory pricing and promotions

• Manage social media pages, including Facebook, Twitter, and Instagram.• Address any customer issues that come through on social platforms.• Manage any incoming complaints and reviews filed through the Better Business Bureau. • Field escalated and supervisor phone calls for the Customer Service team, effectively finding resolutions for customer issues and deescalating customer interactions. • Create content for the promotion of the EBTH brand on Social Media platforms.• Work in support of the Customer Service team to assist with answering tickets and customer support chats.

• Create and build EBTH sales from start to finish, working concurrently with a photographer.• Set and achieve goals for the team, as well as act as a liaison between the team and the corporate office. General project management.• Manage the flow of items from discovery to the purchasing client. • Oversee the pickup process, including managing a small team, handling customer inquiries, and ensuring all shipped items are prepared to be sent away.• Procure supplies and resources for the completion of the job.

• Process transactions and manage the flow of currency into and out of the financial center, as well as managing safe and appropriate currency levels in the cash vaults.• Provide excellent customer service and use problem solving skills to address and fix customers’ account issues and needs.• Maintain a level of operational excellence to ensure the branch runs smoothly.• Exercise appropriate and required administrative processes for compliance with banking regulations, including reporting and relating company policies and procedures to specific aspects of law and regulation.

• Manage an existing client base and track top opportunities to expand the client base.• Solicit new clients through email and phone contacts.• Work with clients to create custom and digital solutions to satisfy unique learner needs.• Attend regular training to improve product and solution knowledge and to improve sales technique.

Specialty sales person working one on one with clients to build and close sale. Attend regular training and workshops to further skills and to create the best sales team possible. Consistently meet and exceed sales goals.