Create success for the global sales organization through effective and extensible training and communication programs for topics from product launches to sales efficacy.─ Work with groups across the organization to develop comprehensive programs for strategic initiatives.─ Deploy a sales enablement platform and transition to a micro-based asynchronous format to support enablement at scale.─ Implement scenario-based curricula with peer learning and role-play. ─ Mentor team members to develop skills across the organization.

In this committee we amplify women's voices in a male-dominated industry through a quarterly masterclass series focusing on technical skills, industry knowledge, and developing a ‘Growth Mindset’ mentality in the organization.

Enable expansive customer retention and growth in a wide range of industries by influencing product roadmaps, creating scalable enablement content, and driving customer retention strategies. ─ Manage the end-user and technical training teams to support the full product catalogue.─ Develop industry and use case specific product adoption programs to drive product usage broadly.─ Lead transition from instructor lead training to asynchronous training.─ Work cross-functionally to advocate for product requirements that will drive new customer acquisition and existing customer retention.

CityEats Acquired by Agilysys Inc. July 2014 Enable a successful transition of the CityEats SaaS platform to Agilysys ownership by leveraging expertise and technology to create a scalable training program and robust catalogue of resources.─ Continued support of over 400 existing accounts.─ Created and facilitated two 2 day training sessions for support staff to enable the transition.─ Interface with product teams to ensure all facets of the product are transitioned and documented.─ Ensure all documentation is re-branded and updated with new functionality.─ Interface with sales to provide necessary reporting and customer insight to ensure all existing customers are transitioned appropriately.─ Work between sales and client services to create new processes for implementation.─ Continue to implement new accounts throughout the transition.

Drive adoption by using industry and product expertise to advocate for client needs and develop scalable implementation, training, and adoption programs.─ Ensure customer growth and retention through the full lifecycle.─ Enhance team impact through internal training, clear processes, and defined procedures.─ Work with product team to communicate client requests and priorities.