-Communicated with a high volume of customers via chat, email, and phone, addressing their concerns and inquiries in a professional manner. -Collaborated with different teams to escalate and resolve complex customer issues, demonstrating problem-solving skills and commitment to delivering a positive customer experience.-Performed accounting adjustments and edits to ensure that customer’s escrow and payments were balanced and reflected the services they provided/paid for. -Collaborated with the content team to research and contribute to the creation of a blog post highlighting the company’s sustainability initiative, #MindYourWake.

-Engaged and connected with customers to style them. -Performed all functions of receiving, stocking, and other housekeeping duties. -Processed payments and operated Point-of-Sale system.

- Operated Point of Sale system.- Provided administrative and clerical support.- Scheduled appointments and maintained appointment calendar.

- Organized and conducted group activities for children ages 4-10.- Collaborated with other counselors to ensure all activities were run smoothlyand safely.- Communicated with children’s parents about any accidents that occurred.