Identify new processes to improve efficiency and office organization. Participate in special department projects.Manage Executive Team Member Calendars and administrative activities.Maintain office supplies and equipment.Manage logistics for team meetings, event planning, food services, presentation coordination.Supervise the maintenance of office area and building logistics.Manage the fulfillment of marketing branding campaigns.Manage the logistics for new hire on-boarding program.

Responsibilities include managing the daily operation of 2 office locations. Supervise office staff (5 office staff, 15 technicians, 4 sales people) to ensure daily routines and special projects are accomplished accurately, timely & efficiently. Assist customers, technicians & vendors as needed, interpret and enter service agreements. Maintain consistent billing of recurring revenue. AP verify for accuracy, work with vendors to settle discrepancies, ensure bills are paid on time. AR – review accounts and contact clients to settle disputes/collect payment. Support recruiting efforts by posting positions on intranet and job boards, scheduling interviews, administering assessments, preparing offer letters, tracking applicant data, handling other pre-employment and new hire activities. Process payroll & commissions. District point person for IT, HR & Safety. Maintain fleet vehicle & Policies. Plan, schedule and coordinate meetings to include facility set up, food and beverage catering. Order supplies and maintain operational needs for both facilities.

Responsibilities include interpreting contracts; coordinate with Local Operation Controllers and clients to ensure timely completion of installation/removal of security equipment; manage multiple accounts across the US; maintain computerized client database; answer phone queries of clients/potential customers; lead generation; process credit cards; generate invoices; research past due accounts; assist with training of new employees; encourage and maintain a team effort to ensure efficient work flow in the office.

Responsibilities include managing the daily activities of the Motorcycle Safety Program’s administrative office. Supervise office staff to ensure daily routines and special projects are accomplished accurately, timely & efficiently. Train, Supervise and evaluate office staff. Monitor the MSF, CPR & First Aid certification of all PA Rider Coach Trainers. Assist in overseeing the overall state program including budget expenses, inventories, trainers, training, paperwork and all licensing procedures required by PENNDOT. Assist and oversee tracking of all motorcycle titling, inventory, transfers and sales. Daily and ongoing oversight of student scheduling process, licensing, insurance, motorcycle inventory, accident reporting & records management. Review & approve all invoices for accuracy and proper coding. Responsible for project management including but not limited to technology enhancements, completion deadlines, supervise testing and approval of web-based operating systems before moving the live website. Develops and manages reports, communications and mailings including but not limited to PENNDOT quarterly reports, public awareness campaigns, co-employee recruitment, insurance, and year end reports. Actively manage the planning and creation of annual site schedules and ensure accuracy. Monitor course registrations to make necessary adjustments to meet customer demand. Provide and oversee all administration support to Rider Coach Trainers and quality assurance team as needed. As well as other tasks and assignments as directed by State Coordinator.