•Provide support to team members to guarantee completion of projects•Create graphic designs for social media, flyers, and presentations for community outreach•Conduct research to gather data and information needed for decision making and presentations•Generate reports and visualizations to communicate findings

•Greeted and assisted over 100 guests a day with checking in, billing and payment processing, and court assignments •Responded to inquiries, resolved issues, and ensured a positive guest experience•Managed front desk area, including answering over 20 phone calls a day and directing calls to proper personnel•Communicated efficiently with staff, guests, and management to coordinate daily operations

•Served as head counselor for camp tennis program for around 200 campers•Coordinated, conducted, and supervised various activities for campers, such as group outings, outdoor games, and sports recreation•Assured the safety and well-being of campers at all times, implementing camp safety protocols•Resolved conflicts and addressed camper concerns using a patient and empathetic approach

•Provided exceptional customer service by greeting and assisting customers with inquiries and shopping needs•Suggested 3 similar products or 2 accessories, resulting in increased sales and customer satisfaction•Contributed to the store’s visual merchandising efforts by certifying products displays were attractive, organized, and well-stocked•Operated cash register and processed customer transactions accurately and efficiently

·Instructed tennis to various age groups and assisted head coach with lesson planning and setup ·Taught alongside teachers in various classrooms of all ages with activities and supervising children, including early childhood classrooms