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Maggie Rivera is a VP, Employee Benefits at Brown & Brown. She possess expertise in employee benefits, customer service, human resources, peoplesoft, benefits administration and 45 more skills.
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Vice President Employee BenefitsBrown & Brown Jan 2024 - PresentDaytona Beach, Florida, Us -
Senior Benefits ConsultantBrown & Brown Jun 2022 - Jan 2024Daytona Beach, Florida, UsCommitted to always doing what is best for customers, communities and each other. At Brown & Brown, our guiding principles include building our team with the highest quality people and delivering innovative solutions and superior service. Our experienced team can help companies view, analyze and purchase insurance efficiently. We provide the personalized, dedicated service you deserve while leveraging the exceptional capabilities and peace of mind expected from a top brokerage to help protect what you value most. -
Benefits ConsultantBrown & Brown Jan 2018 - Jun 2022Daytona Beach, Florida, Us -
Senior Benefits AnalystBrown & Brown Mar 2015 - Jan 2018Daytona Beach, Florida, UsHays Companies one of the fastest growing risk management, insurance and employee benefits consulting firms in the country. Our philosophy of delivering the highest-quality, customer-focused service has led to significant growth and recognition for Hays Companies. In just over 20 years, Hays has grown to over 30 offices and 700+ employees. All of our growth has been organic with no mergers or acquisitions. We are a new breed of brokers with a dynamic, entrepreneurial assembly of the best and brightest people in the industry. -
Benefits SpecialistGranite City Food & Brewery Aug 2013 - Jun 2015Minneapolis, Mn, Us•Administer all fully insured and self insured benefit programs (medical, dental, vision, life, disability, 401k). Participate in the annual benefit plan review with benefits broker. Plan and execute the annual benefits fair and open enrollment ensuring all timelines are met. Serve as the primary administrator of the company’s online benefits enrollment system. •Administration of all retirement plans, including 401k and Deferred Compensation Plans•Main point of contact for employees for benefit questions and issues. Resolve employee benefit issues through direct contact with vendors and/or management. •Conduct internal benefit analysis and audits. Participate in and analyze benefits industry surveys and make recommendations including program revisions and/or new program design. •Prepare and participate in periodic review of plan performance with vendors. •Analyze monthly reporting from benefits vendors/broker ensuring all reporting is accurate and consistent. Process all invoices and bills. Provide necessary reporting to Finance and management. •Ensure benefit programs, policies and practices are compliant with all applicable laws and regulations. Track and provide required notices to employees•Point of contact for Work Comp and General Liability Claims•Completed the Alignment of complex Broker software integrations -
Hr Service Specialist - LoaAllina Hospitals & Clinics Nov 2010 - Aug 2013Minneapolis, Mn, UsInteracts and serves as the key contact position with employees, managers, human resources staff and HRSC staff employees regarding benefits, payroll, compensation, and retirement Complete leave of absence phone intake and determine FMLA eligibility Inform employees of compensation, including STD and LTD, while on a Leave of AbsenceIdentify employee benefit and payroll issues and provide assistance and resolution Document all employee inquires in HRIS systems and maintain confidentiality Work directly with third-party vendors to manage cases, including LTD and COBRA Resolves escalated issues and treat each case with extreme confidentiality Work directly with local HR and managers to manage employee LOA Follows procedures to advise and guide in a timely, accurate, and courteous manner. Participates as a member of the HR Service Center (HRSC) team to effectively meet HRSC quality outcomes and performance standards. Provides a high level of Customer Service. Fields employee, human resources and manager calls, which require a strong knowledge of payroll, benefit, retirement, and pension policies and procedures. Communicate outcome in a timely fashion to employee, human resources, or manager. Works independently to research lengthy and complex issues and calls the customer back as required. As appropriate, refers more complex problems/issues to supervisors. Recommends refinements in HR call center policies and procedures in order to improve the effectiveness and efficiency of the call center. Assists employees in the navigation of self-service applications. Responds to additional inquiries made through e-mail, fax, Web site, and mail. Utilizes tools including PeopleSoft, Remedy, OnBase, Kronos and MyAllina. Also enters data transactions. Perform other duties as assigned. -
Hr Administrative SupportMacy'S Oct 2008 - Jan 2012New York, Ny, UsCoordinated recruitment process for Store Management team Administered new employee orientation and monitored online training completionDeveloped tracking system to ensure that all employees completed required training modulesPerformed administrative tasks for all new hire paperwork, input employee information in hiring system Acted as a liaison to the Human Resources Manager for all HR issues and objectives Completed and submitted monthly legal compliance audits Supported store recognition program and maintained employee recognition boards and certificates Ensured all HR policies, procedures, and shortage programs were effectively executed Developed and distributed store newsletter and employee communications Worked with management to retrieve sales data, inventory data, and facilitated general data analysis -
Customer Service CoordinatorIkea Group Jan 2006 - May 2008Delft, Zuid-Holland, Nl
Maggie Rivera Skills
Maggie Rivera Education Details
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University Of MinnesotaBusiness -
Inver Hills Community CollegeGeneral
Frequently Asked Questions about Maggie Rivera
What company does Maggie Rivera work for?
Maggie Rivera works for Brown & Brown
What is Maggie Rivera's role at the current company?
Maggie Rivera's current role is VP, Employee Benefits.
What is Maggie Rivera's email address?
Maggie Rivera's email address is mr****@****ies.com
What is Maggie Rivera's direct phone number?
Maggie Rivera's direct phone number is +161234*****
What schools did Maggie Rivera attend?
Maggie Rivera attended University Of Minnesota, Inver Hills Community College.
What skills is Maggie Rivera known for?
Maggie Rivera has skills like Employee Benefits, Customer Service, Human Resources, Peoplesoft, Benefits Administration, Deferred Compensation, Training, Microsoft Excel, Microsoft Office, Kronos, Onboarding, Powerpoint.
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