Maggie Buckner Email & Phone Number

Miller, Mo, Us

Remote Employee

Running and analyzing reports in source systems for conversion of accounts and policies to BenefitPoint. Creating mapping templates to convert customer, policy and commission data to be used as mapping for addition to existing database. Updating accounts in source systems to meet standards set forth by brokerage in BenefitPoint, in order to convert successfully. Process reports in RiskMatch to review data source systems to ensure successful conversion to AMS360. Complete Mapping portals for conversion to AMS60 and BenefitPoint. Clean-up of data after conversion completed, including journal entries, in AMS360. Complete company changes in BenefitPoint and AMS360, including updating of invoices. Build BenefitPoint Plan Libraries for offices at completion of conversion for their use.

Springfield, Missouri Area

Provide account management for book of business that is made up of schools, public entities, a labor union and private companies. I work with the Producer to review the annual renewal of the lines of coverage, including negotiation with carriers for rate relief. Work with Underwriting on a monthly to quarterly basis to provide data for reporting. Present Underwriting reporting to clients as scheduled. Communicate with Compliance on clients behalf when a client has a new challenge. Provide day to day customer service for clients and their employees, including claims review and support.BenefitPoint Champion for the St. Louis branch, this includes reporting, user administration, and provide support for the St. Louis branch when needed.

Hollister, Missouri

Provided recruitment, staffing, training, compensation, benefits, employee relations for entire organization.Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, and managing HR records. Coordinated employee enrollment meetings, resolved conflicts between employees and insurance carriers.Key Results:Played a key role in ensuring the successful launch of structured orientation and onboarding process. Implemented programs and policies in the areas of training, benefits packages and new-employee orientation. Reworked new-hire orientation program to include HR information and company resources.Worked with management to drastically reduce previous attrition rate in administration roles within the agency. Developed initial training process to ensure consistency in new employee training.Prepared time reports and reviewed payroll for appropriate deductions and earnings. Prepared and posted career opportunities, reviewed all received applications from various sources, including direct submission. Performed initial and additional interviews for prospects. Completed pre-employment testing and background checks. Made offers of employment and negotiated salary offers.Created budget for employee benefits for agency and performed semi-annual budgetary reviews of employee benefit plans. Implemented new benefits carrier to increase value of benefits compensation package for employees and saved the company 10% annually on benefits costs. Assisted in job description review and update for company. Wrote employee manual company policies, and benefits information.Created workflow process and procedures for company.

Hollister, Mo

Support Group Health Benefits Producers in the marketing, selling, and implementation of group health, dental, vision, life/ad&d, short-term disability, long-term disability, and voluntary benefits. Market and implement individual life and health polices. Day-to day servicing of group and individual life and health polices, including: enrollment, termination, claims questions, benefit verifications and rate and billing issues

Springfield, Missouri

Performed Medicaid and Medicare Supplement billing services for Skilled Nursing Facility clients. Increased company usage of third party vendor to perform billing more efficiently.

Hollister, Mo

Support Group Health Benefits Producers in the marketing, selling, and implementation of group health, dental, vision, life/ad&d, short-term disability, long-term disability, and voluntary benefits. Market and implement individual life and health polices. Day-to day servicing of group and individual life and health polices, including: enrollment, termination, claims questions, benefit verifications and rate and billing issues

Process health insurance claims for payment by apply policy provisions for lage, medium, and small ASO and self-funded groups. Provider customer service to insureds and provides regarding policy provisions. Review correspondence and appeals sent in regarding claim payments. Review plan policies to assure that correct benefits have been administered.

Education record

Associate Of Arts (A.A.)