Maggie Clarkeson Carroll Email & Phone Number

Xontogeny is a life sciences accelerator collaborating with visionary entrepreneurs to develop innovative technologies, securing seed investments and strategic support within biotech. As the Executive Administrator at Xontogeny, I bring a rich blend of corporate operational experience and startup innovation to the team. My extensive background in HR, program management, and IT operations equips me well to navigate the unique challenges of the biotech and life sciences sector. I am dedicated to… Show more Xontogeny is a life sciences accelerator collaborating with visionary entrepreneurs to develop innovative technologies, securing seed investments and strategic support within biotech. As the Executive Administrator at Xontogeny, I bring a rich blend of corporate operational experience and startup innovation to the team. My extensive background in HR, program management, and IT operations equips me well to navigate the unique challenges of the biotech and life sciences sector. I am dedicated to driving operational excellence, leveraging my skills to support Xontogeny leadership and enhance strategic and creative solutions across the organization. Show less

Glue (formerly Mystery) a Greylock-backed Series A HR SaaS platform providing Employee Engagement Strategy and Data Analysis with the mission to make people as happy as they can possibly be at work* Responsible for the strategic planning and execution of Mystery's largest clients. Fortune 500 organizations included Google, Amazon, Fidelity, Spotify, KPMG, Mckinsey & Company, Twitter.* Created and curated a library of 45+ personalized colleague recognition and organizational culture… Show more Glue (formerly Mystery) a Greylock-backed Series A HR SaaS platform providing Employee Engagement Strategy and Data Analysis with the mission to make people as happy as they can possibly be at work* Responsible for the strategic planning and execution of Mystery's largest clients. Fortune 500 organizations included Google, Amazon, Fidelity, Spotify, KPMG, Mckinsey & Company, Twitter.* Created and curated a library of 45+ personalized colleague recognition and organizational culture programs for both Mystery and their clients. Program outcomes were featured in organizational marketing campaigns, and led to an increase in overall engagement in events (25%) and unique new users (15%) in a single quarter.* Analyzed organizational structure and communication data to effectively guide clients to achieve their employee engagement goals. Engagement plans increased employee participation by 20% on average per quarter.* Facilitated and coached the enablement of tech for clients to measure customer retention metrics. 100% success rate for portfolio client contract renewals in Q3 and Q4.* Created and maintained a consistent feedback loop of customer insights across sales and product teams. Defined and developed success metrics, highlighting organizational health benchmarks, and led product improvements efforts with product development team.* Partnered with data and analytics teams to build product enhancements to support analysis of feedback data at large scale, continuously iterating and improving existing database queries.* Drove adoption of organizational culture and recognition at Mystery through the design and facilitation of connection-building activities in every internal team meeting. This system led to increases in company participation and moments of recognition, as well as an activity index that managers consistently draw upon. Show less

New York, Ny, United States

* Analyst for Reward Blue, American Express' corporate Appreciation program. Developed long-term strategies and key initiatives that promoted the culture of appreciation and engagement for 64,000 Amex colleagues globally. Redesigned, enhanced and drove participation to the program- increasing overall moments of recognition by 28%.* Collaborated with the Reward Blue vendors (OC Tanner) to lead the program's operations and data, and provide front line support to Amex colleagues. Partnered… Show more * Analyst for Reward Blue, American Express' corporate Appreciation program. Developed long-term strategies and key initiatives that promoted the culture of appreciation and engagement for 64,000 Amex colleagues globally. Redesigned, enhanced and drove participation to the program- increasing overall moments of recognition by 28%.* Collaborated with the Reward Blue vendors (OC Tanner) to lead the program's operations and data, and provide front line support to Amex colleagues. Partnered cross-functionally with Communications and Marketing to strategize, lead and deliver innovative events to engage and inform our key markets; In 2020 and 2021 developed, designed and reimagined the life of Reward Blue as we shifted to virtual delivery methods, increasing engagement by 43% against the backdrop of the global pandemic.* Partnered with Human Resources and the Communications team to deliver critical information to the enterprise and to ensure all touchpoints resonate with a multigenerational and diverse workforce; Supported ongoing data analysis of key trends. In 2020 and 2021, created and edited blog communications for the program and bolstered participation by 23%.* Identified a long standing data error within Human Capital Management and the recognition program; gathered experts, defined the issue and developed a plan for longterm resolve that would streamline the experience for all colleagues globally. The success of this resolve provided immediate alignment within the loyalty database across the entire organization and led to a 33% increase in colleague loyalty recognition at the end of 2021. Show less

Greater New York City Area

Greater New York City Area

New York, New York

New York, New York

Assistant to the Museum Director developing art programs for children; programs achieved the goals of correlating the museum's most recent exhibits and engaging children using color theory, multimedia, and painting techniques Collected and analyzed data from visitor responses to museum exhibits in order to develop recommendations for program modifications Researched and documented works of art in museum archives, specializing in Eastern and Oriental StudiesHelped to coordinate… Show more Assistant to the Museum Director developing art programs for children; programs achieved the goals of correlating the museum's most recent exhibits and engaging children using color theory, multimedia, and painting techniques Collected and analyzed data from visitor responses to museum exhibits in order to develop recommendations for program modifications Researched and documented works of art in museum archives, specializing in Eastern and Oriental StudiesHelped to coordinate Museum Director's itinerary, manage event finances, schedule appointments for museum staff, and organize fundraising team agendas Show less

Bachelor Of Arts (B.A.), English Literature And Art History

Activities and Societies: Editor of Literary Magazine. Graduated with Honors in English and Art History (double major). Abroad Program.

Bachelor'S Degree, Art History

Activities and Societies: Studied Art History and painting for a semester abroad in Florence, Italy.