Margherita Dantas Email & Phone Number

Miami, Florida, United States

As a medical coordinator, I oversee comprehensive medical services, ensuring benefits coverage, and conducting reviews of patient procedures. My primary focus centers on delivering customer care to agents, providers, and policyholders, while resolving medical issues.Additionally, I specialize in reviewing medical fees to ensure strict adherence to the Usual Customary and Reasonable (UCR) fee schedule and steering guidelines. I am accountable for overseeing and managing complex cases and admissions exceeding $75,000.Maintaining accurate records of case files and patient communications within the system is a crucial part of my responsibilities. I adhere strictly to operational protocols, ensuring unwavering compliance with HIPAA rules and regulations in every interaction.

Miami, Florida, United States

Successfully led team recruitment, managed payroll, bookkeeping, and orchestrated seamless operations of a Shopify-based e-commerce store.Consistently surpassed monthly sales targets by 15%, elevating service satisfaction through personalized recommendations and proactive customer engagement strategies.

Miami, Florida, United States

Delivered customer satisfaction by comprehensively addressing needs from product selection to receipt, ensuring a tailored and seamless experience for each customer.Mastered the majority of the company’s product lines by efficiently utilizing electronic and paper cataloging systems.

Miami, Florida, United States

Provided quality service handling product and order inquiries for both retail and wholesale customers.Established and managed detailed sales records, enhancing the efficiency of inventory management and contributing to improved operational workflows.Recommended, selected, and facilitated merchandise location based on diverse customer requirements.