Maggie Delauter Email & Phone Number

Westminster, CO, US

Wheat Ridge, Colorado, United States

• Managed various KPI’s related to team performance and customer requests to drive enhancement in team process and customer documentation.
• Triaged internal, and external technical support requests to establish the priority of the items for the Professional Services team.
• Developed process workflows to organize internal request systems in Hubspot, Trello, and Zendesk, while allowing for collaboration and integrations with other teams.
• Took part in Sales Engineering discussions with potential customers to provide technical expertise to incoming sales, while designing a system to meet the customers’ needs upon sale.
• Triaged and tested defects within TreePlotter Software.
• Prioritized and communicated defects to the development team, while relaying relevant information and updates back to the customer.

Arvada, Colorado, United States

Contributes to projects from software setup to delivery, including customization and software database management.Guide the Support team in establishing scalable workflows and task prioritization.Collaborate and communicate with other teams on projects through automated or manual workflows and tools. Establish priority for tasks and communicate progress to.

Arvada, Colorado, United States

• Responsible for software application set up and customization using proprietary automated tools and manual configurations
• Trained customers on the use of TreePlotter Software Suite through onboarding and ongoing technical support.
• Utilized PostgreSQL to transform and manipulate data, while paying close attention to detail.
• Groomed large datasets for import into TreePlotter Software Suite.
• Restored customer databases using commands in Linux.
• Treated customers with respect while answering technical support questions and inquiries on services in Zendesk.

Colorado, United States

Took part as an active board member; revising documentation, coordinating with membership and local institutions to ensure the availability and functions of Colorado Women’s Lacrosse officials in the state of Colorado. Coordinates officiating opportunities for our membershipMaintained our chapter website via WordpressCommunicated with membership about.

Colorado, United States

• Enforced rules for Girls Lacrosse according to US Lacrosse and CHSAA respectively.
• Took leadership on the field/ court to safely manage play, coaches and athletes to provide an experience high in sportsmanship for all parties involved.

Denver, Colorado, United States

Assist with the development and maintenance of various datasets for use within proprietary software.

Denver, Colorado, United States

• Assist with the resurrection of the Microsoft Bing 3D production program through creation of new protocols, new QGIS based tools, and various imagery editing techniques to produce 3D map deliverables to various.
• Develop QGIS plugins that utilize the QGIS API and Python to create a cohesive Area of Interest Definition process used in conjunction with existing Microsoft production tools to meet the needs of the Bing 3D map team.
• Responsible for Area of Interest and Point of Interest classification to be used for aerial imagery acquisition.
• Manage the construction and management of geopackage databases using QGIS and DB Browser for SQLite.
• Use Microsoft Teams, Microsoft Azure and various proprietary software to execute all imagery editing functions for a specific area including water classification editing, and editing 3D structures within aerial imagery.
• Adapt to the demands of various clients and project needs through flexibility and perseverance.

Cheyenne, Wyoming

• Responsible for entering data and assisting with management of a large MSSQL database pertaining to wildlife consulting projects in the renewable energy sector.
• Coordinates the creation of bird flight digitizing maps using Python code and Arc Desktop tools for use in geospatial data entry and coordinated various other digitizing tasks within the Tracking and Data Management.
• Used R software to analyze entered data for quality assurance and quality control purposes.
• Actively contribute to a professional working environment while focusing a large attention to detail and goals of the data and tracking team.

Loveland, CO

• Provided an excellent dining experience for restaurant guests with quick service and a positive attitude.
• Managed staff and functionality of the restaurant to create a positive work environment for all and an enjoyable dining experience for guests.

Fort Collins, Colorado Area

• Assisted in research assessing food availability for ducks in the South Platte River basin in northeastern Colorado.
• Collected wetland core samples, using a PVC pipe, in four different wetland types identified in the study.
• Processed each sample in a lab by picking out invertebrates and seeds contained in each sample on a macro scale.
• Identified seeds contained in each sample down to genus and identified invertebrates in each sample down to order.
• Took precaution in the field and in the lab when handling each core sample to ensure that no part of the sample was lost, to result in overall biomass of a specific sample being skewed.
• Endured long tedious work in a lab for hours at a time, always paying close attention to detail.

Boulder, CO

• Conducted numerous monitoring surveys for wildlife including burrowing owls, prairie dogs, northern leopard frogs, and grassland and hayfield birds within the City of Boulder Open Space and Mountain Parks system.
• Entered data for monitoring activities as they were done in efforts to keep the team updated on what was happening at priority sites.
• Monitored several different birds of prey including Osprey, Bald Eagles, Coopers Hawks and Northern Harriers throughout Open Space.
• Navigated to field sites using a map and sometimes a GPS unit to successfully assist with projects.
• Worked as a team member on a four person wildlife team, communicating with tasks of important priority that had to be accomplished in a specific time frame.

Fort Collins, CO

• Assisted in research assessing food availability for ducks in the South Platte River basin in northeastern Colorado.
• Collected wetland core samples, using a PVC pipe, in four different wetland types identified in the study.
• Collected habitat data using a rapid habitat assessment being developed and tested by Ducks Unlimited; an agency that partly funded the research.
• Measured vegetation height where applicable in each wetland using a homemade Robel pole.
• Processed each sample in a lab by picking out invertebrates and seeds contained in each sample on a macro scale.
• Identified seeds contained in each sample down to genus and identified invertebrates in each sample down to order.

Gunnison, CO

• Assisted in research measuring the effects of the Gunnison Prairie Dog flea pesticide on songbird and bird of prey populations on and off Gunnison Prairie Dog colonies within the Gunnison Valley in a Sage Brush-Steppe.
• Completed point counts to survey songbirds on various grid points located on Gunnison Prairie Dog colonies and off Gunnison Prairie Dog colonies by using sight and sound to identify species and determine distance.
• Executed raptor survey counts over a period of 30 minutes at points overlooking prairie dog colonies and off prairie dog colony grids, using sight and sound to determine species and distance.
• Searched for nests using the rope dragging method on eight project colonies and monitored respective nests 2-3 times per week to determine success, hatch date, and fledge date.
• Recorded visual obstruction of vegetation using a Robel Pole and recorded species composition of vegetation using a Daubenmire Frame along a 240 meter transect on and off Gunnison Prairie Dog colonies, while utilizing.
• Visited remote Reconyx cameras monthly in the field by exchanging SD cards and uploading the images to the camera database in Microsoft Access.

Martin, South Dakota

• Trapped and banded Mourning doves at Lacreek National Wildlife Refuge to use in population surveys prior to hunting season using homemade wire traps and millet seed as bait.
• Counted and surveyed Pelican nests and total adult Pelicans on two Islands located at Lacreek National Wildlife Refuge.
• Mapped and estimated population density of several prairie dog colonies located at Lacreek NWR using ArcPad 10.
• Controlled Prairie Dog colonies incompatible to the conservation plan using conibear traps.
• Participated in Breeding Bird Survey using sight and sound identification to estimate the number of migratory and non migratory birds within a 25-mile area surrounding and including Lacreek NWR.
• Volunteered at Saratoga National Fish Hatchery to assist in the annual spawning of Lake Trout and Brown Trout egg for distribution throughout the region.

Ainsworth, NE

• Assisted University of Nebraska- Lincoln graduate student with research examining the effects of wind farm sound on Greater Prairie Chicken vocalization.
• Observed prairie chicken leks by sitting in a plywood blind at the edge of a lek promptly an hour before sunrise each morning to record detailed vocalization data including time at which the vocalization occurred, type.
• Recorded additional important data while observing the prairie chicken leks including lek attendance, predation attempts on the lek and detailed descriptions of prairie chicken copulations.
• Navigated using GPS units and maps to various points within the 25-kilometer research area to place Wildlife Acoustic’s Song Meter audio recorders which were used to measure various sounds including ambient sound, wind.
• Trapped and handled prairie chickens for electrode hearing test used to measure frequencies at which sound was
• Drove four wheel drive vehicles down minimally maintained roads safely and effectively.

• Assisted costumers in an outgoing and professional manner with their technical and non-technical outdoor needs while upholding the high standards of Eastern Mountain Sports costumer service.
• Handled money and transactions varying in price via an electronic cash register.
• Advertised and enrolled costumers in the Rewards Program by informing costumers about what they are able to receive from being enrolled in the program.
• Learned about costumer service, theft awareness, footwear, and technical outdoor equipment via computer based training.
• Worked on a staff of diverse interests and skills on the outdoor enthusiast spectrum.

Maxwell, NM

• Worked closely with US Fish and Wildlife Service in Northern New Mexico complex including staff from Las Vegas NWR, Maxwell NWR, and Rio Mora NWR.
• Identified characteristics of birdswetland birds including ducks, geese, wading and shorebirds for weekly bird surveys.
• Identified characteristics of native and non native plants of Northern New Mexico for vegetation transects at Las Vegas NWR and invasive plant management at Maxwell NWR.
• Set up plots and baited Sherman traps for bimonthly small mammal trapping at newly established Rio Mora NWR to assist in Bison research conducted through The Denver Zoo staff stationed at the refuge.
• Processed small mammals including Deer mice, Grasshopper mice, and Pinion mice taking measurements including weight, length of feet, ears, and body while tagging the newly captured mice during bimonthly small mammal.
• Set up and assisted in processing hummingbird traps ( capture, identification, banding, measurements) at Capulin Volcano National Monument and Maxwell NWR as part of the Hummingbird Monitoring Network to study the.

• Worked closely with the Department of Environmental Conservation and the Nature Conservancy on trail maintenance projects and invasive plant control respectively
• Lead a five person crew as a Crew Leader for five days managing invasive species and maintaining trails with Adirondack State Park
• Helped to control the invasive plant species Yellow Iris, Garlic Mustard and Phragmites in Adirondack State Park
• Maintained and constructed new trail throughout Adirondack State Park using various carpentry, rustic timber and rock moving tools and skills
• Hiked and lived in backcountry wilderness for up to 10 days using Leave No Trace ethics and backcountry camping skills
• Served 900 hours for AmeriCorps over a five month period and received an Education Award for service

New Paltz, New York

• Responsible for creating a sense of community and ensure a safe environment throughout the entire building of 350 students by facilitating social development.
• Modeled appropriate behavior and gained respect by being consistent, relatable and approachable in my job.
• Formed a relationship with the entire building by reaching out and meeting new residents.
• Responsible for the general well-being of approximately 35 residents including overseeing and monitoring their physical, mental, and social health as well as academic challenges they faced throughout the year.
• Creating programs and hosting meetings to unite those residents as well as the entire building by social, spiritual, physical, and academic interaction.

Geographic Information Systems,, Msc, Gis, 4.0

Masters Certificate in Geographic Information Systems at the University College at Denver University Included coursework utilizing ArcGIS.

Class, Design Of Fish And Wildlife Studies (Fw 550), 3.3

Participated in a graduate level course to learn methods used in wildlife and fisheries research. Learned how to create strong inference.

Bachelor Of Science (B.S.), Biology: Organismal And Enviromental Concentration

Activities and Societies: 3 yr. Resident Assistant at SUNY New Paltz Residence Life, 2 yr. Division III Womens Lacrosse Athlete, Parking.

Education record