Enterprise Service Desk
Current
Oct 2021 - Present
AeroLeads people directory · profile
Margarita Diaz Email & Phone Number
Enterprise Service Desk @ iHeartMedia | CompTIA, AWS, SOC
at
iHeartMedia
LinkedIn matched
3 data sources
Profile completeness 100%
Current company
Role
Enterprise Service Desk @ iHeartMedia | CompTIA, AWS, SOC
Location
Snellville, Georgia, United States
Who is Margarita Diaz? Overview
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Quick answer
Margarita Diaz is listed as Enterprise Service Desk @ iHeartMedia | CompTIA, AWS, SOC at iHeartMedia, based in Snellville, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Margarita Diaz.
Margarita Diaz previously worked as Enterprise Service Desk at Iheartmedia and Service Desk Team Lead at Silicon Technology Solutions, Inc.. Margarita Diaz holds Bachelor Of Science - Bs, Cybersecurity from Miami Dade College.
Company email context
Email format at iHeartMedia
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iHeartMedia
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Profile bio
About Margarita Diaz
As an Enterprise Service Desk at iHeartMedia, I provide technical support and troubleshooting for over 8000 users across the US. I work with various IT tools and platforms, such as Microsoft Operating Systems, Active Directory, Office 365, VPN, and ServiceNow. I also collaborate with other IT teams and vendors to resolve complex issues and ensure customer satisfaction.I am passionate about cybersecurity and learning new skills in this field. I have aquired a Bachelor of Science in Cybersecurity at Miami Dade College, where I have gained knowledge and experience in topics such as network security, cryptography, ethical hacking, and digital forensics. I have also obtained the AWS Certified Cloud Practitioner and the Security Operations Center in Practice certifications, which demonstrate my proficiency and interest in cloud computing and security operations. My goal is to apply my skills and education to protect and enhance the IT infrastructure and assets of the company I’m associated with.
Listed skills include Customer Service, Microsoft Excel, Microsoft Office, Computer Hardware, and 42 others.
Current workplace
Margarita Diaz's current company
Company context helps verify the profile and gives searchers a useful next step.
Iheartmedia
Website
AeroLeads page
6 roles
Margarita Diaz work experience
A career timeline built from the work history available for this profile.
Service Desk Team Lead
Silicon Technology Solutions, Inc.
Jul 2020 - Mar 2021
Helpdesk Analyst
Feb 2017 - Mar 2018
It Professional
Mckinsey Social Initiative
Generation ITCreate NetworksConfigure PC's
Jul 2016 - Jan 2017
Administrative Assistant And Social Media Manager
Sanar Naturals
- Assisted in clerical support such as answering phones, scheduling appointments, and handling basic filing and organizational support
- Created and wrote content for product posting on social media marketing channels (Facebook, Instagram)
- Assisted office manager with e-commerce accounts on both Amazon and Ebay, including managing product postings, updating content as needed, and answering customer questions
- Managed all data in Excel, creating reports as requested by manager
Jun 2016 - Aug 2016
Marketing Assistant
- Responsible for selling, inspecting, and shipping 250+ unique models of eyewear
- Assisted marketing manager in product sales projects such as email marketing blasts, PR releases, blog content creation and posting, and editing photos
- Helped with product placement and sales promotion on social media channels, including creating short videos to increase sales and customer awareness
- Assisted office manager with accounts receivable processes, including creation of monthly sales reports for management
- Committed member of organizing and preparing for trade show booth to showcase eyewear of store
- Recognized by management as being excellent team player, proactive to learn new skills and take on projects, and get along well with variety of people
Aug 2014 - Dec 2015
Team & coworkers
Colleagues at iHeartMedia
Other employees you can reach at iheartmedia.com. View company contacts →
SO
Summer Owens
Colleague at Iheartmedia
Attalla, Alabama, United States, United States
View →
AS
Alonzo Stamps
Colleague at Iheartmedia
San Diego, California, United States, United States
View →
BG
Berenice G.
Colleague at Iheartmedia
Greater Chicago Area, United States
View →
JR
Jessica Reynoso
Colleague at Iheartmedia
Pittsburgh, Pennsylvania, United States, United States
View →
JC
Jordan Corey
Colleague at Iheartmedia
Waltham, Massachusetts, United States, United States
View →
CH
Canaday, Holly
Colleague at Iheartmedia
Potwin, Kansas, United States, United States
View →
DM
Deborah Marchant
Colleague at Iheartmedia
Mayfield, England, United Kingdom, United Kingdom
View →
JM
Jennifer Motley
Colleague at Iheartmedia
Loveland, Ohio, United States, United States
View →
AM
Ashley Maclin
Colleague at Iheartmedia
Norfolk, Virginia, United States, United States
View →
JB
Joey Brooks
Colleague at Iheartmedia
Greater Hartford, United States
View →
Summer Owens
Colleague at Iheartmedia
Attalla, Alabama, United States, United States
View →
AS
Alonzo Stamps
Colleague at Iheartmedia
San Diego, California, United States, United States
View →
BG
Berenice G.
Colleague at Iheartmedia
Greater Chicago Area, United States
View →
JR
Jessica Reynoso
Colleague at Iheartmedia
Pittsburgh, Pennsylvania, United States, United States
View →
JC
Jordan Corey
Colleague at Iheartmedia
Waltham, Massachusetts, United States, United States
View →
CH
Canaday, Holly
Colleague at Iheartmedia
Potwin, Kansas, United States, United States
View →
DM
Deborah Marchant
Colleague at Iheartmedia
Mayfield, England, United Kingdom, United Kingdom
View →
JM
Jennifer Motley
Colleague at Iheartmedia
Loveland, Ohio, United States, United States
View →
AM
Ashley Maclin
Colleague at Iheartmedia
Norfolk, Virginia, United States, United States
View →
JB
Joey Brooks
Colleague at Iheartmedia
Greater Hartford, United States
View →
3 education records
Margarita Diaz education
Bachelor Of Science - Bs, Cybersecurity
Miami Dade College
Associate Of Arts - Aa, Computer Information Technology
Miami Dade College
Hs Diploma
Miami Coral Park Senior High School
FAQ
Frequently asked questions about Margarita Diaz
Quick answers generated from the profile data available on this page.
What company does Margarita Diaz work for?
Margarita Diaz works for iHeartMedia.
What is Margarita Diaz's role at iHeartMedia?
Margarita Diaz is listed as Enterprise Service Desk @ iHeartMedia | CompTIA, AWS, SOC at iHeartMedia.
Where is Margarita Diaz based?
Margarita Diaz is based in Snellville, Georgia, United States while working with iHeartMedia.
What companies has Margarita Diaz worked for?
Margarita Diaz has worked for Iheartmedia, Silicon Technology Solutions, Inc., Lennar, Mckinsey Social Initiative, and Sanar Naturals.
Who are Margarita Diaz's colleagues at iHeartMedia?
Margarita Diaz's colleagues at iHeartMedia include Summer Owens, Alonzo Stamps, Berenice G., Jessica Reynoso, and Jordan Corey.
How can I contact Margarita Diaz?
You can use AeroLeads to view verified contact signals for Margarita Diaz at iHeartMedia, including work email, phone, and LinkedIn data when available.
What schools did Margarita Diaz attend?
Margarita Diaz holds Bachelor Of Science - Bs, Cybersecurity from Miami Dade College.
What skills is Margarita Diaz known for?
Margarita Diaz is listed with skills including Customer Service, Microsoft Excel, Microsoft Office, Computer Hardware, Microsoft Word, Public Speaking, Windows, and Strategic Planning.
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