Maggie Galka Email & Phone Number

• Managing all day-to-day admin processes, ensuring that employee records are accurate, up to date and correctly filed using our paperless system.• Checking weekly time and attendance data and ensuring all other payroll changes are forwarded to payroll bureau each month.• Approving weekly rotas on Fourth.• Updating and maintaining a variety of digital platforms including Officevibe, Perkbox, Wagestream , Medicash, and Fourth hospitality, ensuring all employee data is accurate an up to date.• Adding new starters to training platforms Flow/Marriott etc. • Liaising with Employee Engagement and Recruitment Coordinator on the booking of all venues for P&D events, trainings, meetings. • Processing monthly payroll.• Ordering office supplies for P&D.• Processing monthly pensions payments. Updating and maintaining three pensions schemes.• Taking the ownership of all new starter/leaver admin, including contracts, inductions, right to work checks etc.• Scanning, filing and recording all POs on keeping track of all the expenses. Helping with budget.• Being the first point of contact for all team members, assisting in proactively resolving queries and questions and giving support and advice. • Providing support to the People & Development team on many exciting projects and initiatives – from organising our quarterly meetings to arranging the annual pumpkin competition!

London, England, United Kingdom

Kingston Upon Thames, England, United Kingdom

London, England, United Kingdom

• Reporting to Managing Director. Responsible for organising the smooth running of the office.• Dealing with staff recruitments and for their ongoing training and development. Preparing reports to the senior management. Using Excel, Seven Rooms, Open Table and booking systems each day.• Being in charge of setting up, making changes to bespoke reservation software. Maintaining and updating confidential staff and clients’ records on Seven Rooms and Open Table.• Stocktaking and ordering of suppliers. Creating purchase orders invoices. Establishing policies and procedures for staff (SOP). Training team in reservation department.• Transferring reservations and preparing a floor plan on daily basis depending on customer requests and business needs.• Meeting and greeting clients, organising special requests. Organising large reservations (birthday/Christmas parties).• Being in charge of NYE reservations. Providing all information to customers regarding the venue. Building customer relationships. Dealing with deliveries.

London, England, United Kingdom

• Reporting to General Manager. Working in team up to 7 people.• Training a host division. Creating schedule for the team depending on team requests and business needs.• Managing team holiday diary on Fourth system. Preparing monthly or weekly payroll for about 7 number of employees for HR and the Accounts Department. Being in charge of stationary order for entire floor together with managing the office budget. Dealing with staff recruitment. Developing quality control processes. Maintaining and updating confidential staff and clients’ records on Seven Rooms, Fourth. Attending training events. Organising space for the events.

Dover Street, London, Uk

• As an Assistant Reservations and Reception Manager; - reporting to Senior Management. Working in team up to 30 people. Organising training of reception and reservation team. Establishing policies and procedures (SOPs, Starter Packs) for the team.• Dealing with recruitment. Carrying out staff appraisals and measuring performance. Supporting staff development.• Developing quality control processes. Dealing with disciplinary issues. Ensuring professional attire is always up to standard within the premises. Maintaining and updating confidential staff and clients’ records on Excel, Quadranet, Seven Rooms, Jonas, Harri.• As a Reception Supervisor; -managing and directing team up to 30 people during various shifts. Organising breaks for the team ensuring smooth operations is kept on the floor and in the office. Creating function sheets and cake orders as per customer requests using MS Office system.• As a Senior Receptionist; - engaging with customers face to face, over the phone or email. Offering to support to all areas of the premises. Providing exceptional level of service.

Poland, Italy, Uk

London, United Kingdom

Offered exceptional bartending services for high profile bar. Served a range of beverages and snacks and maintained extensive knowledge for drinks on offer. Ensured bar cleanliness at all times.Selected Contributions:• Maintained stock levels at all times for bar by efficiently reporting any immediate requirements.

Ibiza Spain, Bahia Brazil

Led overall bar operations and preparation for every holiday season. Oversaw all promotional activities and products, including posters, clothes, and stickers. Crafted playlists for entire season depending on style and ambience of people attending the venues. Served as a DJ and mix tapes. Designed covers for CD's, DJ's and advertising events.Selected Contributions:• Optimised revenue and promoted bar image by utilising effective advertising techniques and selling branded merchandise, posters, and flyers.

Level 2 Certificate In Principles Of Business And Administration., Business Administration And Management, General, Level 2

Level 2, Certificate In Principles Of Business And Administration

Education record

A Levels, Civil Engineering

A Levels/GCSEs equivalents: Civil Engineering including Maths and English

Technical Education In Regional Building, Traditional Regional Building