Support Analyst I
Current
Dec 2022 - Present
AeroLeads people directory · profile
Maggie Lam Email & Phone Number
IT Support Analyst at WorkSafeBC
at
WorkSafeBC
1 work email found
@worksafebc.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
IT Support Analyst at WorkSafeBC
Location
Greater Vancouver Metropolitan Area, Canada, Canada
Company size
Who is Maggie Lam? Overview
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Quick answer
Maggie Lam is listed as IT Support Analyst at WorkSafeBC at WorkSafeBC, a company with 1988 employees, based in Greater Vancouver Metropolitan Area, Canada, Canada. AeroLeads shows a work email signal at worksafebc.com and a matched LinkedIn profile for Maggie Lam.
Maggie Lam previously worked as Support Analyst I at Worksafebc and People Data Management Co-op Student at Fraser Health Authority. Maggie Lam holds Diploma, Business Information Technology Management (Bitman) - Enterprise Systems Management Option, Graduated With Distinction from British Columbia Institute Of Technology.
Company email context
Email format at WorkSafeBC
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{first}.{last}@worksafebc.com
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AeroLeads found 1 current-domain work email signal for Maggie Lam. Compare company email patterns before reaching out.
Profile bio
About Maggie Lam
Maggie Lam is a IT Support Analyst at WorkSafeBC at WorkSafeBC. Colleagues describe her as "Maggie and her team at BCIT helped me develop a database for MortgagesLab. What a great team. What I liked in particular about Maggie was her leadership role, she took over the communications with the client (me) and kept me up to date on the progress of the project and resolved promptly all my questions and concerns. I really liked working with her and I will work again when an opportunity presents itself." and "Maggie is a hard working, dedicated individual. She is always willing to try a new challenge and puts in her all. She is a great individual to have on a team and she will always put her hand up to help out. "
Current workplace
Maggie Lam's current company
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Worksafebc
5 roles
Maggie Lam work experience
A career timeline built from the work history available for this profile.
People Data Management Co-Op Student
- Deployed server monitoring scripts to a production environment and scheduled jobs using SQL Server Agent to log results daily.
- Used Power BI to visualize server performance statistics over time and highlight issues such as blocking, backups, and long running queries.
- Created views to reorganize and summarize historical SQL Server Agent data, helping to provide valuable insights into job/step failures, trends and patterns. Tools used: SSMS, SSIS, Power BI
May 2022 - Aug 2022
Business Systems Specialist
- Worked with cross-functional teams to identify gaps in current processes, recommend improvements, and design solutions as needed.
- Promptly responded to and resolved support tickets sent to the Business Systems ticketing platform and provided basic IT troubleshooting and equipment support on-site as needed.
- Developed and delivered training for end-users on new or modified systems and tools, serving as an effective change agent. Tools used: Smartsheet, SharePoint, Dynamics 365, Excel
Feb 2022 - May 2022
Business Systems Assistant
- Built an HR platform using Smartsheet to optimize and automate manual tasks for applicant tracking and onboarding/offboarding processes. Conducted live demonstrations and created user documentation to support.
- Created a knowledge base in SharePoint to centralize internal information and make it easily accessible and available for all, which led to increased traffic to and engagement of the organization's intranet.Tools used.
Jun 2021 - Aug 2021
Client Care Representative Iv
- Addressed customer concerns and inquiries through phone, email, and live chat and provided timely resolutions in a fast-paced, changing environment.
- Received the Leading Stars award which recognizes top performing front-line team members across the country for exceeding customer satisfaction metrics and other KPIs.
- Appointed as the Subject Matter Expert and Sales Coach for the Mobile & Home department to provide support, guidance, and coaching for 90+ frontline agents through live call and recorded call listening.
Jul 2018 - Jul 2020
Team & coworkers
Colleagues at WorkSafeBC
Other employees you can reach at worksafebc.com. View company contacts for 1988 employees →
CH
Catherine Ho
Colleague at Worksafebc
Vancouver, British Columbia, Canada, Canada
View →
AP
Aisling Priest
Colleague at Worksafebc
Greater Vancouver Metropolitan Area, Canada
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PR
Peter Rothfels
Colleague at Worksafebc
North Saanich, British Columbia, Canada, Canada
View →
MJ
Morrison James
Colleague at Worksafebc
Victoria, British Columbia, Canada, Canada
View →
RM
Rupinder Malhotra
Colleague at Worksafebc
Greater Vancouver Metropolitan Area, Canada
View →
TF
Tyson Funk
Colleague at Worksafebc
Abbotsford, British Columbia, Canada, Canada
View →
DC
Dennis Capili
Colleague at Worksafebc
Richmond, British Columbia, Canada, Canada
View →
MS
Mike Stiles
Colleague at Worksafebc
Canada, Canada
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PM
Paige Millward
Colleague at Worksafebc
Greater Vancouver Metropolitan Area, Canada
View →
KS
Kathleen Smith
Colleague at Worksafebc
Vancouver, British Columbia, Canada, Canada
View →
Catherine Ho
Colleague at Worksafebc
Vancouver, British Columbia, Canada, Canada
View →
AP
Aisling Priest
Colleague at Worksafebc
Greater Vancouver Metropolitan Area, Canada
View →
PR
Peter Rothfels
Colleague at Worksafebc
North Saanich, British Columbia, Canada, Canada
View →
MJ
Morrison James
Colleague at Worksafebc
Victoria, British Columbia, Canada, Canada
View →
RM
Rupinder Malhotra
Colleague at Worksafebc
Greater Vancouver Metropolitan Area, Canada
View →
TF
Tyson Funk
Colleague at Worksafebc
Abbotsford, British Columbia, Canada, Canada
View →
DC
Dennis Capili
Colleague at Worksafebc
Richmond, British Columbia, Canada, Canada
View →
MS
Mike Stiles
Colleague at Worksafebc
Canada, Canada
View →
PM
Paige Millward
Colleague at Worksafebc
Greater Vancouver Metropolitan Area, Canada
View →
KS
Kathleen Smith
Colleague at Worksafebc
Vancouver, British Columbia, Canada, Canada
View →
1 education record
Maggie Lam education
FAQ
Frequently asked questions about Maggie Lam
Quick answers generated from the profile data available on this page.
What company does Maggie Lam work for?
Maggie Lam works for WorkSafeBC.
What is Maggie Lam's role at WorkSafeBC?
Maggie Lam is listed as IT Support Analyst at WorkSafeBC at WorkSafeBC.
What is Maggie Lam's email address?
AeroLeads has found 1 work email signal at @worksafebc.com for Maggie Lam at WorkSafeBC.
Where is Maggie Lam based?
Maggie Lam is based in Greater Vancouver Metropolitan Area, Canada, Canada while working with WorkSafeBC.
What companies has Maggie Lam worked for?
Maggie Lam has worked for Worksafebc, Fraser Health Authority, Bcit Student Association, and Telus.
Who are Maggie Lam's colleagues at WorkSafeBC?
Maggie Lam's colleagues at WorkSafeBC include Catherine Ho, Aisling Priest, Peter Rothfels, Morrison James, and Rupinder Malhotra.
How can I contact Maggie Lam?
You can use AeroLeads to view verified contact signals for Maggie Lam at WorkSafeBC, including work email, phone, and LinkedIn data when available.
What schools did Maggie Lam attend?
Maggie Lam holds Diploma, Business Information Technology Management (Bitman) - Enterprise Systems Management Option, Graduated With Distinction from British Columbia Institute Of Technology.
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