Maggie Liu, Mba Email & Phone Number

Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

• Leading the Supplier Quality Programme involving all key suppliers worldwide, driving and influencing change and continuous improvement• Reviewing factories’ manufacturing processes with suppliers, raising and approving CAPs (Corrective Action Plans) preventing recurring failures by identifying root causes and failures in their existing processes and methodologies• Setting supplier Quality Assurance strategies based on their quality performance • Managing the Supplier Quality Assurance Team Travel and Third-Party Inspection budgets• Working collaboratively across the business both internally (5 teams) and externally (40 suppliers and in excess of 60 factories) coordinating and implementing supplier quality events • Consolidating massive data from different sources (BI, ERP, KMD inspectors, third party inspection companies and certified factory inspectors) monitoring and analysing suppliers’ quality performance

Christchurch, Canterbury, New Zealand

• Used MircroStrategy Business Intelligence (BI) systems to monitor customer return data and do trend analysis, liaised with 260 stores throughout NZ and AU to verify if any emerging quality issues in distribution belonged to an isolated or widespread issue• Developed and improved BI reports as necessary• Completed timely investigations, judgements and reports to QM if a potential quality issue was discovered, initiating action to minimise potential Kathmandu brand reputational damage• Coordinated product repair and recall work within the business• Managed two staff members who assisted in inspection, repair, product recall and quality related work• Planned and implemented product inspections, working closely with the Product Development Team• Promoted to the role of Supplier Quality Coordinator

Auckland City, Auckland, New Zealand

• Monitored and coordinated end-to-end order fulfilment • Prepared weekly and monthly PO & Revenue forecast report• Monitored revenue recognition processes, regularly analysed the business status and output weekly reports to related teams• Participated in cross-functional department activities, including supply balancing, shipment forecasting, and supply issue clarification• Communicated and coordinated between frontline and HQ about PO related process and IT, and adapt HQ process to region and country situation

Auckland, New Zealand

• Assisted sales director with costing, estimating, and quoting for prospective projects• Prepared shipping documents and all other necessary documents that required by the customer or the destination country• Liaised with offshore manufacturing facilities and stocking facilities to ensure order fulfilment• Managed critical path for active projects and reported weekly on project progress

Auckland, New Zealand

• Proactively communicated with offshore manufactures on production planning, scheduling, and packaging as per customers’ requirements• Monitored production status and ensured it meet every critical path stage• Oversaw shipment arrangement• Assisted on the development stage to check prototype samples and made as per specifications

Certificate, Quality Assurance

Master Of Business Administration (Mba), International Business And Operational Managment

Bachelor Of Engineering - Be, International Business/Trade/Commerce