Maggie Liuzzi Email & Phone Number

Sydney, Nsw, Au

Surry Hills, New South Wales, Au

🚀 Leading the strategic vision and roadmap for Recommendations across the Canva product suite.We want to make it even simpler for our users to design, empower them to communicate visually and discover their creative potential with personalised suggestions in the right place, at the right time, using machine learning ✨Every month, Canva is used by 175+ million people of all ages, spread throughout 190 countries across the globe, in 100+ languages 🤯

Macquarie Park, Nsw, Au

💡 Kickstarted and led our AI Lab squad: incubated Optus' next AI initiatives to create unique and long-lasting customer relations (B2C and B2B), drive growth across all business units, and create new revenue streams.Led a team of 11 designers, data scientists and software engineers.- Ideation, design thinking and 0 to 1 product development for new AI initiatives aimed at enhancing existing B2C and B2B products/services and digital channels, creating new revenue streams, and accelerating Optus' strategy with AI.- Leveraged AI tools to increase employee productivity, save time and reduce operational costs (contact centre expert co-pilot, advanced customer-facing search capabilities, employee knowledge management, developer experience).- Reimagined complex processes by leveraging cutting-edge technology, and enabled data-driven decision-making at Optus through data science.- Drafted principles and testing strategies for using Generative AI safely and responsibly.|| AI Accelerator - Generative AI - LLMs - NLP/NLU - Data Science

Macquarie Park, Nsw, Au

👩🏻‍💻🛠️ Simplified processes through automation, increasing cybersecurity, empowering developers all across the company to innovate faster in a secure environment, and transforming our engineering culture at scale.Led (and started) a brand-new team of 12 API/ UI Designers, Architects, Software Engineers and DevOps Engineers.- Built large-scale, large-impact internal products with elegant, well-documented APIs.- Consolidated data sources to answer important cybersecurity questions for Optus and predict future threats.|| Developer Experience Transformation - Automation - DevOps - Infrastructure as Code - CI/CD Pipelines

Macquarie Park, Nsw, Au

📞🤖 Created fun, elegant and efficient Voice AI customer service experiences.- Worked with Designers and Engineers to craft NLU-powered human-computer interactions.- Partnered with Google to leverage state-of-the-art text and voice bots.- Served our large and diverse user base, shaping the customer care automation industry.- Helped our customer support and sales experts by removing repetitive tasks, saving time and enhancing context to better understand customer needs.|| Digital AI - Customer Service Bots - AI Assistants - Conversational AI - Natural Language Understanding

Chippendale, New South Wales, Au

⚛️🏢 Built features and engagement strategies for our B2C retail and B2B business users across our product suite, including creating and launching our first MVP set of product features for customers on our new enterprise plan.Led a team of 7 Designers, Front-end and Back-end Engineers.Developed roadmaps and managed feature priorities within a Scrum agile development process.Worked with Product Designers to create seamless user journeys.Worked with Software Engineers to encourage creative, viable and scalable approaches to problem solving.Worked with Digital Marketers to enable growth.Analysed user flows and behavioural data to recognise roadblocks, significant events and app usage patterns.Enhanced B2C acquisition funnels by designing chatbox, product tours and in-app communication strategies.Managed ad campaigns to reach prospective users.

Chippendale, New South Wales, Au

Implemented machine learning algorithms to solve quantum control problems faced by existing and potential users. Developed production-ready code and core product features that solves machine learning problems reliably, automatically and at scale.Collected insights through user interviews, and turned research findings into useful and elegant product features. Brainstormed current and possible future user functionality and prioritised accordingly. Provided technical capabilities for consulting engagements. Constantly learnt about new machine learning techniques and highlighting when they can benefit the product.Applied Scrum and Agile methodologies. Led retrospectives and daily Scrum stand-ups.Conducted technical and behavioural interviews for software engineering and machine learning roles.Coordinated weekly meditation sessions, regularly attended by 30% of our staff.|| Python, Numpy, Scipy, TensorFlow, Matplotlib, Jupyter Notebooks, GitHub, Unit Testing, CI/CD

Chippendale, New South Wales, Au

Researched the application of novel machine learning techniques to solve challenging low-level/ close-to-hardware quantum control, characterisation and optimisation problems, both in simulation and with physical quantum machines.Published a paper in the prestigious PRX Quantum physics journal and open-sourced it on arXiv (link below and on my Google Scholar), which has been since cited 95+ times.|| Deep Reinforcement Learning, Statistics, Signal Processing, Algorithms, Maths, TensorFlow, PyTorch

Privately tutored a 12-year-old girl weekly in all things coding (Python, Arduino, Unity/ C# and game development, algorithms & data structures, debugging, classes, file processing, web scraping, coding style, GIT, best practices, long etcetera). Her (even) younger brother got inspired by her and I've now started working with him using Scratch and Python too!

North Ryde, New South Wales, Au

Processed, manipulated, visualised and analysed the quality of point clouds using C++, Python, Numpy and C#.Recorded and fused data from various sensors (LiDAR, Camera, GPS, IMU) using ROS (roscpp, rospy).Researched relevant computer vision and localisation and mapping techniques and applied them to our use cases. Designed, user-tested and implemented features for our in-house point cloud visualisation tool used by internal teams and external customers, as well as a Virtual Reality Demo for CES 2020, to enable our users to experience the density of our 360° point clouds in first person using computer graphics and Unity VR SDKs.Created large pipelines for data storage using cloud computing (AWS: EC2, S3, Lambda), Docker containers, Flask, APIs and bash scripts in both Linux and Windows.Performed data visualisation and analysis (Python, Matplotlib, Power BI, Tableau, Odoo).Encouraged best practices regarding GIT, Azure DevOps's CI/CD pipelines and agile sprint planning.Led the Squad in charge of a Precision Time Protocol (PTP) project, involving Firmware and Electronics, as well as internal and external stakeholders.Volunteered as a recruiter and interviewer for the 2020 cohort of graduates.Led daily meditation sessions, helping improve productivity, focus and mental wellbeing of 25% of our staff.|| Autonomous Vehicles, Self-Driving Cars, LiDAR Sensors|| Python, Matplotlib, Numpy, ROS, C++, PCL, Unity, C#, SteamVR

Sydney, Nsw, Au

Analysed, designed, developed, tested and supported financial systems used by over 800 users across the whole Westpac Group.Analysed and documented system and business requirements.Implemented optimisation techniques for database SQL queries and integrations using SSIS packages.Developed enhancements for, designed new and tested existing internal systems using VB.NET.Produced analytics/ statistics to measure support team performance.Provided financial systems support to internal users by email, phone, Skype or in-person.| Enterprise Project Finance (EPF) Team, Strategy & Enterprise Services| First founded bank and company in Australia (1817).Key

Ultimo, Nsw, Au

Research Project: Utilising machine learning to improve people-recognition capabilities in resource-constrained social robotsSocial Humanoid Robots (Softbank's Peppers) | Human-Robot Interaction Design | People Recognition (age, gender)Convolutional Neural Network (CNN), Tensorflow, Keras | Python, Docker, Gitlab's CI/CD pipelinesThe Magic Lab was the winner of RoboCup 2019's Social category.

Ultimo, Nsw, Au

Head Coordinator for all Carpool Regional Projects, AU.Developed new and maintained ongoing relationships with Partners and Participating Organisations, typically government departments, councils and other types of public and private institutions throughout metropolitan and rural Australia.Explored and managed growth & expansion within Australia and to New Zealand (potential new country).Recruited, interviewed and managed a team of part-timers, interns and volunteers.Explored and analysed partnership & merging opportunities.Planned Digital Marketing Strategy: Campaign Manager (Online Ads) and Social Media Content Creator.Managed Public Relations and Media Coverage.Kept websites and mobile apps (Android & iOS) relevant and debugged.General-Secretary of the Community Carpool Association Incorporated - CCAI.Skills Required: Portfolio & Account Management, Opportunity Detection, Prioritisation & Optimisation (Regional Schemes), Presentation, Communication & Influencing, Sales Funnel Management, Relationship Building, Team Leadership, People Management, Frequent Business Travel.Keywords: Software as a Service (SaaS), Innovation, Sustainability, Environment, Community, Transport.

Ultimo, New South Wales, Au

Developed custom products for customers using various programming languages and tools to suit the project at hand (HTML, CSS, Javascript, Python, PHP, SQL, MySQL, PostgreSQL, MariaDB).Designed User Experiences (UX) and User Interfaces (UI).Developed automation scripts.Developed our company website (desktop and mobile) on Joomla! CMS and Moodle.Created marketing content and promotional materials for social media.Keywords:Consulting, Client Support, Project ManagementWeb Development, Front End, Back End, Full Stack Software Development, UI/UX Design.

Mountain View, Ca, Us

Managed our portfolio of Tier 1 Large Publisher Accounts in the LATAM market alongside Senior Account Managers.Liaised between Business and Technical Account Managers, leveraging my business acumen and my technical skills to best support our customers.Detected revenue growth opportunities for our publisher customers by analysing data, and produced optimisation reports and recommendations.Deployed Lead Generation Tools, which involved establishing relationships with teams from other global regions, as well as technical support teams.Managed a project that aimed at producing support materials for clients to foster customer satisfaction and retention. It involved explaining technical concepts and processes with approachable language for non-tech savvy audiences. This project required vast research, a good understanding of the technicalities of ad deployment, and developing strong connections with other departments and senior management to make collaboration happen.Products: DoubleClick for Publishers (DFP) - AdSense - AdMob - Google Analytics - Google Support Materials - Certification on AdWords.

Madrid, Madrid, Es

Established and maintained relationships with Partners.Managed our Sales Funnel/ Pipeline, acquiring large Sponsors.Assisted on Commercial Plan and Business Strategy.Coordinated large international innovation event (Red Innova Conference) and start-up competition, which required building credibility among speakers, public figures and well-known leaders and founders from the tech industry in LATAM and the entire Spanish-speaking world.Supported public relations and media coverage during the event.

Digital Marketing Consultant/ Strategy Planner/ Campaign Manager:Paid Advertising: AdWords Display and Search, Facebook and Instagram Ads, Pinterest.Analytics: Google Analytics, Search Console - ex Webmaster Tools.Organic: SEO, Hashtag Research, Content Creation.Full Stack Web Design/ Development: Shopify (e-commerce platform), Joomla! (CMS), DBMs (databases), Interaction with APIs, Automations, Wordpress and Node.js, requiring strong accelerated learning skills, quick mastering of technical concepts, and the capacity to communicate needs and requirements clearly with absolutely non-tech-savvy clients.Personal Accounts: facebook.com/yet.arte, instagram.com/maggieliuzzi, pinterest.com/maggieliuzzi, maggieliuzzi.com.

Chesterfield, Mo, Us

Selected and sponsored to be one of the ten international delegates at the Peace Conference of Youth (PCY) on global sustainable development.

Toronto, Ontario, Us

Chosen and sponsored to be the Argentine Delegate at a well-known international summit on women empowerment. Proud to still be a Girls20 Ambassador today. Honoured to have been chosen by the Founder and Ex-CEO, Farah Mohamed, who then led the Malala Fund organisation globally.About the Summit: one young woman is chosen from each of the G20 countries to represent the needs of women in their region. The Delegates produce a list of Recommendations and hand them over to the G20 leaders and diplomats. To our absolute delight, in 2014 the G20 leaders committed to reduce the gender gap in labour market participation rates by 25% by 2025.

Outgoing Exchanges: Helped Exchange Participants (EPs) find a job at a company abroad.Speaker/ Facilitator at an AIESEC Local Conference.Briefly on the Finance Team.

Montreal, Quebec, Ca

Coordinated the Servicing Team, a division within Incoming Exchanges that receives and services incoming Exchange Participants. Customer Services: in charge of over 300 interns.Project Management, Long-term Relationship Building and Process Analysis.Head of Finance (Temporary Replacement - 2 months).

Montreal, Quebec, Ca

Jul 2012 - Aug 2012: Innovation & Creativity Team: Public Relations, Sales, Marketing, Event Planning, Brand Awareness and Analysis.Dec 2011 – Feb 2012:Interned through them at a drug-abuse prevention NGO, also in Egypt:- Spent a week at their rehab centre in rural Egypt.- Digital Marketing: Social Media & Community Management.- Business Development: building long-term relationships with multiple stakeholders, including local schools, universities and relevant government organisations. Sales Funnel/ Pipeline.- Public Relations & Event Organising.- Customer Services.

Victoria, San Fernando, Ar

Major Events Planning, Public Relationships and Media Support.Liaised with suppliers and other internal and external stakeholders. Required a good understanding of the internal division and processes within the university. Required excellent time and resource management skills.

High School Level: Maths, Physics, Chemistry, German and English.

Core, Business Administration And Management, Pre-Mba

Sensor Fusion Engineer Nanodegree, Autonomous Systems/ C++

Strategic Leadership

Artificial Intelligence

Master Of Information Technology, Software Development (Distinction Average)

Software Development Diploma (Front End & Full Stack)

Undergraduate Exchange Program, Economics And International Business

Bachelor Of Economics (Distinction Average), Subfield: Econometrics, Statistics, Maths

Secondary School (High Distinction Average)