Margaret Mcdowell Email & Phone Number

Cary, Nc, Us

Durham, North Carolina, Us

Designs and develops training projects for the Global Training team so the lab and manufacturing employees can excel at their jobs.

Durham, North Carolina, Us

Designed and developed learning content (eLearning courses, videos, job aids, and virtual class materials) that train customers to maintain and operate technology automation systems. Consulted with stakeholders, experts, and other team members to analyze needs, identify gaps, design style, scope and communicate course development progress.ACHIEVEMENTS:- Designed eLearning courses for 150+ field personnel to maintain, fix, and upgrade the suite of technology automation systems.- Redesigned and updated courses for company compliance training for 300+ employees.- Served as a leader for my design team of 3 by giving constructive feedback during weekly review sessions. Tutored team members on intermediate and advanced skills for authoring, illustration, and photo editing software.

New York City, Ny, Us

Designed and developed training materials that teach users the basics of how to operate legal software systems. Materials include: eLearning courses, software simulations, virtual classroom handbooks and presentations, manuals, videos, and quick reference cards.ACHIEVEMENTS:- Updated and refreshed a suite of 3 eLearning courses for external customers to analyze, track, and present evidence for legal cases.

Durham, North Carolina, Us

Designed and developed learning content (eLearning courses, videos, job aids, and virtual class materials) that train customers to maintain and operate technology automation systems. Consulted with stakeholders, experts, and other team members to analyze needs, identify gaps, design style, scope and communicate course development progress.ACHIEVEMENTS:- Designed a series of eLearning courses that covered basic operation of pharmacy machines/software that aid in counting, packaging, and dispensing oral solids.- Re-designed internal HR eLearning courses that must be renewed by all employees on a yearly basis.

ACHIEVEMENTS:- Created and edited instructional content (text, graphics, slides) to support in-person and virtual training programs for Global Knowledge and Red Hat.- Designed storyboards for an eLearning course for the Red Hat sales team.

Research Triangle Park, Nc, Us

Developed instructional materials to support a series of government contracts to train personnel on basic operation and maintenance of satellite communication systems. Met with key stakeholders to determine project scope and training requirements. Conveyed lesson progress to the client to determine technical accuracy and gain client approval.ACHIEVEMENTS:- Developed, updated, and debugged lesson files to support immersive satellite communication simulations.- Identified a training gap in an existing course and designed a lesson to instruct personnel on proper satellite location setup.- Organized data collection materials so information could be more easily disseminated to the team.

As a freelancer, I developed promotional material, animations, and multimedia presentations. I also maintained client web sites.ACHIEVEMENTS:- As a contractor with RTI, Developed instructional course curriculum, implementing/modifying user interfaces, and integrating external 3D media into multimedia projects. This led to a full-time position with the organization.- Designed a promotional CD for prospective ECU students. The CD highlights housing and dining services through digital video clips and includes a printable version of the student handbook.

Raleigh, North Carolina, Us

Designed multimedia presentations, CBTs, and marketing presentations from concept to end product. Conferred with clients to determine needs, design style, curriculum and deadlines.ACHIEVEMENTS:- Directed a 3-member video team for multiple day shoots at on-site locations to record operating procedures for photo-finishing industry. Edited raw video into instructionally sound clips and and integrated these components into programs.- Worked with project managers, curriculum developers, graphic artists, and clients to determine feasibility of program requirements and gain client approval.

Bachelor Of Science - Bs, Elementary Education And Teaching

Master Of Education - Med, Educational/Instructional Media Design