At Emspace + Lovgren, I organize, align, and mobilize internal and client teams with client communications strategies. This ranges from big-picture planning to keeping day-to-day tasks moving forward. In my time here, I have had the opportunity to design and execute communications strategies, organize and lead client accounts, manage paid and organic social campaigns, develop email campaigns, provide support with website management, and much more. I’ve provided additional value in the following areas:- Provided excellent client care across multiple client accounts. Currently servicing approximately nine client accounts with various needs.- Adeptly distilled and shared feedback across internal and client teams. In the long term, utilized feedback and regular client meetings to align strategy and tactics with client goals. - Established robust reporting strategies across all clients to demonstrate added value.- Managed a $1 million quick turnaround client project in just six weeks.- Aided in onboarding a new project management software for the agency. Served as the key person responsible for new hire onboarding training and ongoing employee training.- Improved the engagement rate across agency and client accounts by an average of 50%.

Managed social media workflow, strategy ideation, and research across a range of clients. Provided the team with impactful pitching materials and audits to drive new business and enhance client understanding of strategy. Provided value in the following areas:- Social media workflow and content management.- Influencer recommendations, communications, contracts, and reporting. - Social selling program training, reporting, and content creation. - Creation of ads for clients through Facebook Ads Manager.- Identification of trending and relevant social media opportunities.- Internal training opportunities through POVs, blogs, and one-on-one meetings.

Responsible for copywriting, content development, and ads for a variety of businesses to generate exposure, awareness, and conversions. Learned how to juggle the needs of multiple clients at once. Gained skills in the following areas:- MailChimp- Sprout Social- Facebook Business and Ads Manager- Digital recruitment- Implementation and moderation- Content management- Monthly, quarterly, and yearly report creation

Created Lock Out Tag Out placards to ensure plant safety.

Led content creation and managed editorial calendar to increase awareness and engagement. Created marketing materials for clients. Conducted sales calls to increase potential revenue.

Created social media content and helped with administrative office functions.

Led updates to training and onboarding materials to streamline and improve current processes. Aided with administrative duties. Assisted with data entry to streamline workflow and data documentation.