Maggie Roberts Email & Phone Number

Jacksonville, Florida, United States

Jacksonville, Florida Area

Jacksonville, Florida Area

As part of the RHC Market Board, I develop and execute our growth strategies in the Real Estate, Hospitality and Construction sector. This includes identifying emerging client trends and challenges, developing innovative solution architectures, determining essential priorities and actions and leading our teams through execution.

Jacksonville, Florida Area

I enable relevant and impactful connection to our clients and business community through robust account and project management; creating sophisticated client service and business development strategies for our large global accounts. I help our teams relate to client business imperatives and facilitate the development of actionable solutions that result in.

Greater Atlanta Area

• Lead ad-hoc multi-generational project teams managing collaborative efforts with technical solution architects, creative, production, and client teams as well as subject matter specialists
• Optimize processes and coach & develop people to drive effective productivity and translate knowledge into action
• Execution of target and industry research, program/event communications and account planning and coordination for multi-million dollar opportunities ♦ Received 11 Recognition… Show more
• Execution of target and industry research, program/event communications and account planning and coordination for multi-million dollar opportunities ♦ Received 11 Recognition Awards in less than one year for.

Greater Atlanta Area

Actively participate in and direct pre-sales & marketing activities including RFP responses, press releases, collateral development, social media & trade show participation, sales materials and training. Oversee and contribute to the creation, editing, final review, production, and submission activities to ensure that all final materials are compelling and.

• Research and write responses to enterprise and commercial RFPs in a high volume, high-change environment. Manage proposal process & resources to completion, including:
• Develop and maintain proposal plan including schedule, proposal outline, assignments, and compliance matrices
• Conduct requirements analysis to map out Solution Architecture
• Provide content strategy & writing o interpret technical information and adapt it to a non-technical audience with a… Show more Research and write responses to enterprise and commercial RFPs in a high volume.
• Provide content strategy & writing o interpret technical information and adapt it to a non-technical audience with a client-oriented benefit focus
• Synthesize complex and diverse information to create compelling, professional, and customized response focused on winning new business

• Account / Project Manager for one of the firm’s largest accounts as well as multiple smaller clients.
• Full accountability for retention, ongoing success and reference ability/ satisfaction of top-tier carrier clients
• Perform ongoing project management in order to drive milestones, oversee engagement scope, and ensure attainment of client expectations.
• Identify and prioritize client issues/ concerns; coordinate with multiple internal departments to provide response and/ or… Show more Account / Project Manager for one of the firm’s largest accounts as well as multiple.
• Identify and prioritize client issues/ concerns; coordinate with multiple internal departments to provide response and/ or solutions. Identified additional business opportunities, developed SOW and contract amendments.
• Manage a team of 8 - 11 auditors to review and analyze CABS, SeCABs, EDI, and proprietary formats of Telecom enterprise and carrier interconnect expenditures. Manage third party dispute negotiations and resolutions for.

Project and Client Relationship Manager for telecommunications cost management engagement. Negotiated and defined project requirements and created scope documentation; created and managed project process and plan including detailed workflow and resource schedules for remote employees. Senior liaison between IT staff, client, and third party vendors..

Managed complex concurrent HRIS implementations from pre-sales RFP response through implementation. Conducted client business needs analyses & designed appropriate business process and determined needed software solutions. Developed implementation & project plans including technical analyses, system interface requirements, & work flow re-engineering..

Pre-sales System Consultant / Sales Engineer for Major Accounts; working with up to 17 District Managers across a seven state region.Performed business needs analysis and assisted in developing solution recommendations for payroll and human resources. Created & delivered tailored client product demonstrations and sales presentations for up to 9 different.

Greater Atlanta Area

Pre-sales and ongoing service support for new and existing clients; including needs analysis and business case creation. Performed all aspects of implementation including project management, design of system architecture, data migration and system set up. Developed & delivered fee based custom client training to increase client satisfaction and retention.

Education record

Education record

Professional Development: Annual APMP Training Conferences ~ Cultural Relevance: Working with India ~ SPAC Annual Conferences ~.