Margaret Redden, Mpa, Ply Email & Phone Number

Falls Church, Virginia, United States

Falls Church, Virginia, United States

▶ Serving as Acting Director of Communications (unofficially) during any Director unavailability, managing the needs of 13 departments and 250+ City staff.▶ Serving as secondary Public Information Officer for police, weather, and other emergency-related communications. ▶ Creating and enforcing brand guidelines and designing and producing collateral and special items for events and campaigns.▶ Producing weekly digital newsletter, including vetting submissions, formatting, designing… Show more ▶ Serving as Acting Director of Communications (unofficially) during any Director unavailability, managing the needs of 13 departments and 250+ City staff.▶ Serving as secondary Public Information Officer for police, weather, and other emergency-related communications. ▶ Creating and enforcing brand guidelines and designing and producing collateral and special items for events and campaigns.▶ Producing weekly digital newsletter, including vetting submissions, formatting, designing, and editing. Increased average open click rate to 55%+.▶ Managing City’s primary social media accounts including branded graphics and copy, scheduling posts, and editing staff submissions.▶ Managing the City's website, training new employees on website updating, and resolving user technical concerns. Show less

▶ Managing all internal and external communications as a one-person communications department for the City during a transition period while working closely with executive management and leadership.▶ Serving as the City public information officer for weather and health emergencies and assisting police emergency communications when needed. ▶ Supporting cable television staff and better connecting them with City needs.▶ Maintaining all prior position duties and responsibilities.

Arlington, Virginia, United States

▶ Managed the communication activities for half of the organization's main initiatives (focusing on communities and veterans), which include working on partnerships with the Wounded Warrior Project and Walmart.▶ Produced social media campaigns and email marketing copy and layouts, writing blogs, monitoring WordPress website, creating and executing communications plans and strategies, corresponding with initiative directors and partner liaisons, drafting scripts and talking points, and… Show more ▶ Managed the communication activities for half of the organization's main initiatives (focusing on communities and veterans), which include working on partnerships with the Wounded Warrior Project and Walmart.▶ Produced social media campaigns and email marketing copy and layouts, writing blogs, monitoring WordPress website, creating and executing communications plans and strategies, corresponding with initiative directors and partner liaisons, drafting scripts and talking points, and designing marketing materials and videos.▶ Served as a member of the Diversity, Equity, and Inclusion Working Group. Show less

Washington, District Of Columbia

▶ Managed social media accounts for three projects; created daily content to promote programming, events, materials, and direct users to the website; increasing traffic and engagement to >1 million page views and regular monthly webinar attendance to >300 within two years.▶ Led redesign efforts on two WordPress websites, tracked social and web analytics, kept web content fresh, relevant, and consumable by diverse audiences, and worked with web design firm on routine maintenance.

Jersey City, Nj

▶ Created case load and hearing schedules to ensure full dockets for five different administrative law judges; balanced case requirements, judge criteria, office capacity, and availability of medical and vocational experts.▶ Quickly learned and trained others in advanced note-taking techniques, resulting in accurate and consistent digital “work up” of cases that exceeded weekly quota within two months.

Jersey City, Nj

▶ Heavily involved in strategic and tactical promotion, marketing, and outreach programs; successfully launched and managed aspects of the “It’s All About Work” Program for students with disabilities.▶ Delivered presentations on disability awareness throughout the community; supported preparation, research, and writing of grant applications and RFPs.

New York, Ny

▶ Planned, prepared, and delivered education and training to hotel managers and staff on safety procedures and best practices for serving guests with disabilities.▶ Created and prepared various educational and training resources to support the learning process.

Jersey City, Nj

▶ Provided excellent customer service and communication, assisting guests in understanding and exploring exhibits.▶ Engaged in research, development and implementation of educational programs and activities.

New Jersey

▶ Set up and established a Ms. Wheelchair New Jersey State Program for 2014, managing all aspects including design development and production of promotional materials.

North/Central Nj

▶ Researched schools, programs and organization across Northern/Central NJ that serve individuals with physical disabilities for New Jersey Paralympics Sport Clubs.

Kolkata Area, India

▶ Developed communication, marketing, and engagement strategies for Childlife Preserve Shishur Sevay, Kolkata, India; researched potential funding streams, prepared grant applications, maintained social media presence, and collaborated on design and development of website and annual report.

University Park, Pa

▶ Managed and updated Penn State Athletics’ Facebook page, creating and editing content, along with researching and authoring articles for GoPSUSPorts.com.▶ Fostered links with media for Penn State and worked collaboratively on sporting events.▶ Provided support on the creation of media guides, including collating, reviewing and analyzing statistical data for all university sports.▶ Managed implementation of mass mailing campaigns and prepared media credentials for various athletic… Show more ▶ Managed and updated Penn State Athletics’ Facebook page, creating and editing content, along with researching and authoring articles for GoPSUSPorts.com.▶ Fostered links with media for Penn State and worked collaboratively on sporting events.▶ Provided support on the creation of media guides, including collating, reviewing and analyzing statistical data for all university sports.▶ Managed implementation of mass mailing campaigns and prepared media credentials for various athletic functions. Show less

Certificate Of Completion, Women'S Leadership Online Program

Master Of Public Administration (Mpa)

B.A., Communications

Activities and Societies: Penn State Ability Athletics - Track & Field, Gamma Sigma Sigma Service Sorority, Penn State Dance Marathon.