Sr Training Manager Design
• Equipped participants with the knowledge and skills to comprehend AT&T Business strategy, empowering thousands across multiple company roles to achieve key performance indicators.• Developed and executed a highly impactful training program, achieving an exceptional average rating nearing 5, fostering the growth of more than 900 diverse learners • Orchestrated the conception and execution of educational initiatives, integrating adult learning theory, design thinking, and user experience principles to optimize job performance, equipping nearly 300 new representatives with skills to process 13 distinct sales orders, while concurrently producing 13 instructional videos within a demanding timeframe.• Codified and streamlined processes for 250–500 employees involved in $50 million projects, resulting in increased operational efficiency, cost savings, and increased profitability (anticipated increased sales of $1 billion).• Managed end-to-end project execution for courses targeting entry-level through management employees, leveraging a systematic design process and advanced support tools to drive successful outcomes.• Recognized as a top performer in the "Win as One" corporate-wide "culture pillar" recognition program, awarded $3000 for contributions to Skills Transformation 2022 in AT&T University during Q2 2022.
