Maggie Rice Email & Phone Number

Dallas-Fort Worth Metroplex

• Equipped participants with the knowledge and skills to comprehend AT&T Business strategy, empowering thousands across multiple company roles to achieve key performance indicators.
• Developed and executed a highly impactful training program, achieving an exceptional average rating nearing 5, fostering the growth of more than 900 diverse learners
• Orchestrated the conception and execution of educational initiatives, integrating adult learning theory, design thinking, and user experience principles to optimize job performance, equipping nearly 300 new.
• Codified and streamlined processes for 250–500 employees involved in $50 million projects, resulting in increased operational efficiency, cost savings, and increased profitability (anticipated increased sales of $1.
• Managed end-to-end project execution for courses targeting entry-level through management employees, leveraging a systematic design process and advanced support tools to drive successful outcomes.
• Recognized as a top performer in the "Win as One" corporate-wide "culture pillar" recognition program, awarded $3000 for contributions to Skills Transformation 2022 in AT&T University during Q2 2022.

San Antonio, Texas Metropolitan Area

• Spearheaded the development of cutting-edge eLearning solutions by analyzing and authoring instructional design components for proprietary eLearning, aligning content with client objectives and industry best practices.
• Successfully converted traditional instructor-led training into interactive and engaging web-based formats, facilitating seamless knowledge transfer and scalability.
• Conducted comprehensive needs assessments to identify gaps in knowledge and skill, enabling the creation of targeted training materials while determining subject matter and scope, ensuring alignment with organizational.
• Played a pivotal role in the instructional design process by coordinating the development of storyboards, ensuring client approval and alignment with instructional objectives.
• Leveraged emerging technologies and tools to enhance the effectiveness of eLearning programs, keeping pace with industry trends and best practices.
• Implemented quality control measures to ensure the accuracy and effectiveness of eLearning content, resulting in a consistently high standard of training materials.

Ba, English And Speech

Masters, Educational/Instructional Technology