Analyze financial documents to ensure we are properly staffed; created budgets. Cut costs to save company money in various departments. Implemented various programs: workplace safety, ETP Training Program, Incentive Structure. Implemented an online, web-based payroll system and implemented/trained staff with implementing an electronic medical record. Focused on staff programs and improving resident safety while having the company become more efficient and profitable.

Developed marketing plan to include creation of social media pages including Yelp, Facebook and Google. Managed facility websites; updated and created fresh content. Designed and modernized marketing materials including brochures, business cards and updated logo design. Updated all Human Resources materials including employee handbook; ensuring all forms were legally up to date. Trained, coached and managed supervisors to be compliant, better leaders and more efficient communicators. Implemented a new payroll system to streamline processes and save the company money. Updated all workflows to save money and ensure efficiency. Analyzed staff budgets to reduce costs and run more efficiently, including the nursing staff budget and state compliant ratios. Participated in Administrator in Training Program, completing 1,000 hours of training.

Partnered with local businesses to develop and grow their business through advertising. Grew sales for their business through use of newspaper, magazine, online and digital advertising. Expert in consultative sales, territory management and prospecting. I developed a proven track record of presenting solution sales strategies to local business prospects, as well as developed and maintained strong relationships with clients.

I was responsible for planning, directing and coordinating the operations of my business and department. I analyzed reports and documents to improve my business. I planned various events to improve sales and meet my sales goals. I was in charge of all the marketing for these events including social media postings and flyers as well as email postings and phone calls. I also assisted my regional manager in planning, merchandising and communicating with the buying team for our division. I planned and maintained system procedures for the efficiency of the operation. I also managed staff for optimum performance in a department. I was solely responsible for hiring, firing and developing talent. Daily I was monitoring, coaching and assisting my team with work progress, as well as promoting successful team members into management roles.

As an assistant manager I assisted in recruiting, hiring and training process, as well as helped develop and motivate them to be successful salespeople. I lead by example and coached team members to deliver amazing customer service every day while developing future leaders of Nordstrom. I used my broad knowledge of business skills to assist in creating a solid business plan and events to enable my team to work together to meet department, store and individual goals as well as maintain accurate inventory. I assisted in ensuring the department merchandising is inspirational for customers and presentations standards are met through re-merchandising. I also shared my knowledge and excitement about the latest product with your team and with your customers while maintaining a regular floor presence and building your own customer relationships. In addition I was a salesperson on the floor as well. I met my own sales goals.

Assisted in day-of preparation of large events (1000+) including weddings, rehearsals and other personalized events. Performed last minute touches and helped prepare final details of receptions. Worked alongside brides, family members and vendors to complete a successful event. Managed seating large events of over 500. Assisted in decorating tables, organizing seating charts and helping with photography and social media. Worked well in a fast-paced, high-stress environment while remaining calm and organized to complete tasteful events.

Helped place sales for fortune 500 companies, communicated and negotiated with vendors in the industry, mastered several software systems including: ProfitMaker, Goldmine and ESP Online. Carried out the entire sales process, solely managed different team merchandising websites including Samsung and Creative Channel. Managed and carried everything from sales to production, assisted the owner in carrying out daily duties and was second in command to the executives. Assembled presentations for clients including brainstorming project ideas and helped create custom products for companies including Warner Brothers, Riot Games, Samsung and BET.

Assisted the department manager in hiring, firing and coaching the team. Coached selling with the use of great customer service, wrote the department schedule, merchandised and organized the floor, performed performance checks with the team and managed an effective inventory. Co-managed a team of up to 25 during Q4- the busiest time of the year. Thrived in a commission based, fast paced environment all while delivering the best customer service. Acted as manager in charge of the top five Nordstrom in the company.

Brand development, establish and update company website, establish and update social media sites and calendar postings. Coordinated 200 artists at Bend Summer Festival. Oversee and manage set up and tear down of NorthWest Crossing Farmers Market. Set up, tear down and work through events including: Munch & Music, Bend Summer Festival, Northwest Crossing Hullabaloo, NWX Farmer's Market and other various summer events. Call and coordinate potential participants for Bend Summer Festival. Work closely with team members to problem solve before, during and after events.

Brand development, social media website development, calendar postings. Drafted client emails and press releases. Spoke with clients and potential participators in events. Worked closely with Excel to develop client information spread sheets. Set up, tear down and worked throughout various wine tastings. Worked closely with colleagues to solve a problems before, during or after events.