- Planned first combined Environmental and Social sustainability Summit for 90 attendees across 9 internal businesses.- Launched annual planning calendar, forecasting work required across 7 businesses to support company-wide sustainability goals. - Researched and documented customer journey, personas, and tools needs for 10 internal businesses, supporting Tech and Science teams in designing product decarbonization tools.- Created carbon policy, guiding internal teams on requirements for third-party product carbon certifications. - Led foundational exploration to optimize how Amazon identifies more-sustainable products.

- Launched a toolkit outlining clear steps for cross-functional process leaders to define workflows, owners, and mechanisms.- Standardized 4 business processes, including global identification of priority selection, reducing dependencies by ≥50%.

- Managed 4 direct reports and oversaw catalog program impacting 100% of Amazon Fresh Stores and Go Grocery selection.- Defined organizational structure for a new team, including workload data modeling.- Led cross-functional teams in unblocking 405 customer-facing defects prior to the first Fresh Store launch.

- Managed 2 direct reports and oversaw the central pricing program which impacted 100% of Amazon Go and Go Grocery selection.- Drove ownership alignment for 47 pricing processes across 8 cross-functional teams.- Defined the first pricing defect report and workback schedule for new store launches.- Optimized audit process to proactively fix 99% of previously customer-facing pricing errors.- Participated in annual headcount planning with Senior Managers.

- Managed 5 direct reports and oversaw 2 programs which impacted 100% of Amazon Go and Go Grocery selection.- Defined, tested, and implemented scalable imaging and catalog programs for the Go and Go Grocery organization. Drove a 16% decrease in selection onboarding timeline through centralization and process improvement.- Served as an escalation point to unblock complex issues regarding catalog, vendor relations, and process bottlenecks. - Worked alongside Product Management team to scope and organize the rollout of a new selection tracking tool which established tool parity with other Amazon consumables businesses, enabled future process automation, and drove time savings of ~200 hours/week across 75 business users.

- Primary Amazon contact for a strategic footwear vendor; reviewed sales and operational metrics and provided recommendations to optimize sales, reduce costs, and reach new customers.- Organized 3,000 new product launches annually, including site merchandising, SEO, and customer reviews. - Spearheaded a joint internal and external business plan to grow an established footwear brand +20% YoY via operational efficiencies, demand drivers, and customer experience improvements. - Created ongoing programs to support a high-profile automated buying system rollout, achieving 100% user adoption among 80 users within target timeframe and laying the foundation for global system rollout. - Translated complex technical processes to non-technical stakeholders. Led proactive conversations between technical and business teams to pinpoint shared objectives, owners, and deliverables. - Established quarterly inventory planning calendars, driving an unprecedented reduction in process errors.

- Business consultant and inventory planner for 26 footwear brands totaling $47M in annual Revenue, +20% YoY. - Led beta test for automated buying system by self-educating around technical workflows, scaling user training, and advocating for system enhancements. - Directed an A/B test for a site promotion, resulting in annual savings of $4.5M.

- Leader for clienteling, event planning, monthly associate touch bases, store scheduling, and recruiting. - Educated team on sales goals, KPIs, and strategies to achieve them.- Drove increase in customer capture from 55% to 85% within 3 months. - Drove increase in client outreach from 8% to 18% within 3 months.- Most successful Manager on Duty among 28 managers during March 2016, with 56% segment success.

- Led team by example with clienteling and appointments.- Visual team leader: planned and executed monthly floor sets.- Led store operations, including receiving and transferring shipment, conducting inventory assessments, and adjusting damages.- Actively involved in store scheduling.

- Achieved sales goals, displayed extensive product knowledge, and developed a strong clientele.- Communicated the kate spade aesthetic, brand philosophy and lifestyle to customers.- Assisted with floor sets.

- Co-founded an apparel startup.- Manufactured sustainable children’s clothing for special occasion rentals. - Managed e-commerce site, marketing strategy, and social media.

- Managed the total merchandising process for corporate import headwear: line analysis,design, timeline planning, sourcing, costing, order placement, and customer service.- Supported Senior Merchandisers on the company’s 2 largest accounts.- Independently oversaw 12 accounts.- Optimized communication with clients, colleagues, and factories.- Entrusted to manage fabric inventory.

- Assisted Merchandising team with line planning and sales analysis.- Gained insight into the New York fashion industry.