Maggie Yant
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Maggie Yant Email & Phone Number

Senior Customer Experience Specialist at ACA Group
Location: Medford, Oregon, United States 6 work roles 2 schools
1 work email found @mosamack.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
Role
Senior Customer Experience Specialist
Location
Medford, Oregon, United States
Company size

Who is Maggie Yant? Overview

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Quick answer

Maggie Yant is listed as Senior Customer Experience Specialist at ACA Group, a with 1491 employees, based in Medford, Oregon, United States. AeroLeads shows a work email signal at mosamack.com and a matched LinkedIn profile for Maggie Yant.

Maggie Yant previously worked as Customer Success Manager at Mosa Mack Science and Program Manager at Eagle Point School District 9. Maggie Yant holds Master Of Education - Med, Curriculum And Instruction from Portland State University.

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Email format at ACA Group

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{first}@mosamack.com
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Profile bio

About Maggie Yant

Ten years of progressive experience supporting educational program management. A developer, mentor, and trainer in the public education and non-profit sectors on various programs geared towards adults and youth learners. Fluent knowledge in goal setting, trust building, and innovative problem-solving. Seeking a Customer Success role in the EdTech industry.RELEVANT EXPERIENCE:Led a team to implement the AVID Career & College Readiness program. Drove the adoption, retention, and expansion of AVID strategies among clients by understanding their desired outcomes, defining success criteria, and coaching them on implementation to achieve instructional goals. Built relationships and credibility with administrators, educators, and clients.KEY ACHIEVEMENTS:•Tripled our course offerings over 2 years by training a staff of 25 educators to implement AVID strategies school-wide and promoting the value of the program with clients. •Collaborated with leadership evaluating program implementation, creating success plans, and monitoring milestone progress. •Increased course enrollment by 300% in three years with innovative recruiting strategies to identify qualifying students and reduced enrollment churn by 80%. •Planned and facilitated professional development, coaching sessions, and mentorship for 40 clients in AVID program implementation. CERTIFICATIONS:Certified Customer Success Manager | Customer Experience Journey Mapping | Organizational Communication | Oregon Professional Teaching License | Diversity, Equity & Inclusion | Professional Development Facilitator | Restorative Justice FacilitatorCORE COMPETENCIES:Training/Development | Customer Service | Time Management | Teamwork | Program Implementation | Project Management | Conflict Resolution | Relationship Building | Collaboration | Diversity & Inclusion | Customer Value Management | Strategic Thinking | Thought Leadership | Quality Control | Program Development | Stakeholder Communication | Facilitation | Coaching | Peer Review | Salesforce | Microsoft Office | Google Suites | Slack | Journey Mapping | Coordination | Recruiting StrategiesTOP 5 CLIFTON'S STRENGTHS: Intellection, Learner, Input, Relator, HarmonyLET'S CHAT:If any of the above sounds interesting and you think it would be a potential fit to work together, send me an invitation to connect and let’s chat!

Listed skills include Leadership, Customer Experience, Customer Focused Selling, Conflict Management, and 44 others.

Current workplace

Maggie Yant's current company

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ACA Group
Aca Group
Senior Customer Experience Specialist
Central Point, OR, US
Website
Employees
1491
AeroLeads page
6 roles

Maggie Yant work experience

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Senior Customer Experience Specialist

Central Point, Or, Us

Program Manager

Led a team to implement the AVID Career & College Readiness program. Drove the adoption, retention, and expansion of AVID strategies among clients by understanding their desired outcomes, defining success criteria, and coaching them on implementation to achieve instructional goals. Built relationships and credibility with administrators, educators, and clients. Key Achievements: ● Tripled our course offerings over 2 years by training a staff of 25 educators to implement AVID strategies school-wide and promoting the value of program with clients. ● Collaborated with leadership evaluating program implementation, create success plans, and monitor milestone progress. ● Increased course enrollment by 300% in three years with innovative recruiting strategies to identify qualifying students and reduced enrollment churn by 80%. ● Planned and facilitated professional development, coaching sessions, and mentorship for 40 clients in AVID program implementation.

Aug 2020 - Jun 2022

Educator

Responsible for planning a developmentally appropriate program of study that meets the individual needs, interests, and abilities of 160 learners and aligns with state standards of learning while fitting into the goals and mission of the district. Key Achievements: ● Established clear objectives for all lessons, units, and projects and communicated these objectives and progress toward milestones to stakeholders. ● Collaborated with leadership and stakeholders to set goals, monitor and analyze data, and problem-solve. ● Maintained harmonious relationships with learners, colleagues, and the public by acting as an advocate. ● Served in the following capacities: o District Social & Emotional Learning Committee o AVID District Strategy Team o Leadership Team o National Junior Honor Society Advisor

Aug 2016 - Jun 2022

Educator

Harney County School District #3

Design and deliver a program of study that meets the individual needs, interests, and abilities of 25 learners and aligns with state standards of learning while fitting into the goals and mission of the district.Monitor and assess students' understanding of course material and adjust lessons accordingly. Communicate complex ideas in a way that is easily understandable to the audience.Establish clear objectives for all lessons, units, and projects, and communicate these objectives to stakeholders.Collaborate with organization leadership and other stakeholders to set quarterly and annual goals, monitor and analyze data, and proactively problem-solve.Pilot curriculum and technology initiatives.Self-educate to stay current with research and industry best practices.

Aug 2014 - Aug 2016

Personal Trainer And Group Fitness Instructor

Walla Walla, Wa

Promoting YMCA fitness programs on social media resulting in increased revenue and earning Employee of the Month, April 2013Design personalized fitness programs and nutritional plans for 10 clients/month to achieve optimal results with 85% of clients reaching fitness goals within 6 months.Taught yoga, tai chi, indoor group cycling, and HIIT classes to over 30 clients per class.Instructed clients in safe equipment use and proper technique, protecting clients and preventing injury.Provide exceptional customer service, securing new clients through referrals.Co-developed new fitness programs with management with successful implementation increasing sales revenue.

Oct 2012 - May 2014
2 education records

Maggie Yant education

FAQ

Frequently asked questions about Maggie Yant

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What company does Maggie Yant work for?

Maggie Yant works for ACA Group.

What is Maggie Yant's role at ACA Group?

Maggie Yant is listed as Senior Customer Experience Specialist at ACA Group.

What is Maggie Yant's email address?

AeroLeads has found 1 work email signal at @mosamack.com for Maggie Yant at ACA Group.

Where is Maggie Yant based?

Maggie Yant is based in Medford, Oregon, United States while working with ACA Group.

What companies has Maggie Yant worked for?

Maggie Yant has worked for Aca Group, Mosa Mack Science, Eagle Point School District 9, Harney County School District #3, and The Y (Ymca).

How can I contact Maggie Yant?

You can use AeroLeads to view verified contact signals for Maggie Yant at ACA Group, including work email, phone, and LinkedIn data when available.

What schools did Maggie Yant attend?

Maggie Yant holds Master Of Education - Med, Curriculum And Instruction from Portland State University.

What skills is Maggie Yant known for?

Maggie Yant is listed with skills including Leadership, Customer Experience, Customer Focused Selling, Conflict Management, Team Building, Collaborative Problem Solving, Presentation Skills, and Diversity And Inclusion.

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