• Lead, coordinate or participate in development efforts for “Requests for Proposal” (RFPs), “Requests for Information” (RFIs), “Sources Sought Requests,” or Requests for Quotes (RFQs).• Coordinate with internal departments, BD Director, and external partners to ensure solid proposal strategy development.• Obtain and translate input from subject matter experts.• Write and edit past performance volumes, management or technical proposal sections, Task Order and RFI responses, white papers, resumes, or other proposal narratives in response to federal government solicitations.• Maintain a database of information and standard responses to ensure rapid response to proposal/information requests• Review and edit draft narratives of proposals for grammar, accurate content and consistency as well as compliance with RFP and SOW/PWS requirements. • Provide feedback with constructive recommendations so win themes and best practices are followed closely.• Participate in strategy conference calls to develop win strategies and themes and identify and assess competitors, client hot buttons, and main target points.• Rewrite proposals by gathering, merging and verbally blending responses from various writers to ensure that a single voice and unified package is presented to the customer. • Ensure win themes are clearly delineated and document complies with all requirements. • Prepare compliance matrices, past performance questionnaires, procurement analyses, storyboards, and gap analyses as directed.• Participate in color team reviews.• Assist with the production, reproduction, and binding/packaging of proposal hard and soft copies, when directed.

Offering quality writing, editing, and proofreading services in the following areas:--Strategic Communications--Crisis Communications--Public Relations--Proposal Development--Marketing--Technical Writing--Brand Development--Social Media--Web Content--SEO Utilization

• Writes and edits large proposals • Coordinates the work of other involved departments to achieve proposal objectives in a timely manner and remains current on all amendments and modifications.• Determine if written text meets RFP requirements.• Responsible for coordination with business and technical staff to gather the materials necessary to develop and produce proposal documentation• Ensures the use of quality grammar and content. • Ensures compliance with proposal requirements.

Responsible for writing software manuals, help documents and knowledge base articles to support our customers and employees.Scripted and created online Flash tutorials for proprietary software

* Write and/or edit internal communications for largest rural wireless carrier in the U.S. – known in its markets as Cellular One * Write and/or edit executive communications, internal company news, training and software documentation and manuals * Serve as administrator for company Intranet (known as Waypoint), write and/or update documentation housed there * Train, manage and provide support for all departmental contributors to Waypoint * Provide Waypoint support for all company employees * Research and write policies for Business Operations and Sales * Position created as a result of my proposal

* Served as Editor of The Snapshot, the Web portal built into a la mode’s premier appraisal software. As Editor; wrote customer profiles, tips, industry news, company news, software bulletins and other public relations materials * Wrote company press releases * Wrote and/or edited marketing materials; including print ads, magazine articles, collaterals, web presence, etc. * Wrote help files for all software, using RoboHelp * Wrote and posted technical documents to a la mode’s web site* Position was temporary

* Provided fast, up-to-date internal marketing and training/educational materials to local, national and international employees * Wrote daily employee newsletter, daily APB brief sheet, monthly GM newsletter, weekly Call Center Trends * Managed Member Services knowledge management sites in three areas: Billing, Saves and Oklahoma City * Wrote executive communications * Contributing editor to AOL’s monthly magazine, inSite * Served on General Manager’s advisory council * Handled local public relations, including crisis management * Coordinated all facets of call center events * Wrote and submitted letter to Fortune magazine, which earned AOL the honor of being one of the 100 best places to work in the U.S. * Positions in each national and international call center created based on my work * Received company’s highest award – given to one employee out of 9,000 – two times in a row * Promoted three times in two years