Shannon James Email and Phone Number

* Provide reading tutoring to students in K-8th Grade.* Provide afterschool homework assistance. * Create creative writing assignments for students struggling with writing and/or literature.

* The Write is a weekly poetry writing workshop. * Writers learn a new poetry style each week and write a variety of writing prompts. * Writes also provides on-the-spot editing, ensuring writings are ready for print.* Writers who participate in spoken word receive on stage practice and mentorship.

* Provide SPED Services for students with disabilities.* Conduct reading Mastery coaching.* Supervise medical care and procedures for students with medical needs.* Provide emergency medical care to student with trach.

* Conducted hiring and managed 15 teachers and over 75 interns over 9 summer camps throughout Louisiana and the Gulf Coast. * Curated, planned, and prepared over 150 different STEM activities engaging over 6000 scholars and servicing over 25 schools in Orleans and Jefferson Parish. * Assisted in the creation and implementation of dynamic KPIs using SMART goals that directly affected business needs and requirements. * Conducted daily progress check-ins, weekly team meetings, and weekly training of summer camp coordinators and interns. * Developed programming for monthly STEM Nola events including STEM Saturday, STEM Fest, and STEM Zone, as well as 21st Century after-school programs. * Created instructions, event schedules, and operating procedures and checklists for STEM Nola and affiliated events around the country.

* Generated cost-effective estimates for multi-million dollar signage projects, generating commercial, large scale, and turn-key signage. * Provided software and process training to new employees. * Created dynamic partnerships with vendors and signage specialists to ensure the delivery of timely estimates and production. * Adhered to federal and state signage regulations, while meeting deadlines and budget restrictions.

* Generated cost-effective signage estimates for compliant shipping of dangerous material that strictly adhered to DOT, IMDG, 49 CFR regulations. *Trained 3 new customer service agents in protocol, software systems, and call management. * Assisted in the creation and designs of specialized custom labels for small business and big box brands.

* Created and nurtured guest relationships with new and existing customers. *Served as a liaison between hotel partner clients and Groupon Getaways customers. * Successfully resolved customer issues with reservations, amenities, transfers, new bookings, and cancellations. * Acted as community coordinator for B.I.G (an employee resources group, Blacks In Groupon), planning and executing 5 successful community fundraising and continuing education events.