• Serve as the primary point of contact between residents and project teams, ensuring clear and consistent communication throughout project lifecycles.• Reporting to the site manager or other senior project managers as required.• Ensuring that requirements, as specified by the client and senior management, are met.• Monitoring labour, building material, and equipment budgets and curbing unnecessary expenses.• Supervising on-site construction work and relaying instructions from senior project managers.• Reporting any concerns that might negatively impact projected cost and time estimates.• Procuring materials, labour, and equipment, as well as third-party subcontractors and suppliers.• Mediate disputes between residents and contractors, facilitating solutions that maintain project timelines while ensuring resident satisfaction.• Ensuring that construction industry safety regulations are followed.• Develop and distribute informational materials such as newsletters, bulletins, and notices to keep residents informed about project progress and schedules.

• Managing over 200 properties around the West London.• Dealing with Rent Arrears and speaking with Universal Credits if needed• Carrying out meticulous property inspections as per Service Users needs• Conducted Sign Ups and provided new Service Users with all relevant information needed such as electric, gas, energy supplies contracts.• Carrying out Void Reports to ensure specific quality standards are met.• Identifying and reporting maintenance issues as and when needed for ensuring tenants continue to have a satisfactory quality of life.• Dealing and reporting Anti-Social behaviour as and when needed• Developed key interpersonal skills by managing conflicts and mediating disagreements as needed.• Sorting out issues for tenants and remaining approachable for any situations that may arise.

• Maintain and update the on-site Database to reflect on-going works.• Set up, undertake, and manage the Tenant/Customer across multiple sites.• Attend regular client representative and tenant meetings to ensure highest level of customer service.• Surveys for the kitchen designs and colour choices• Manage the Tenant’s Complaints procedures as a point of escalation.• Identifying and reporting maintenance issues as and when needed for ensuring tenants continue to have a satisfactory quality of life.• Dealing and reporting Anti-Social behaviour as and when needed• Sorting out issues for tenants and remaining approachable for any situations that may arise.

• Managing over 200 properties around the London, Luton, Watford areas• Dealing with Rent Arrears and speaking with Universal Credits if needed • Carrying out meticulous property inspections as per Service Users needs• Conducted Sign Ups and provided new Service Users with all relevant information needed such as electric, gas, energy supplies contracts• Carrying out Void Reports to ensure specific quality standards are met• Identifying and reporting maintenance issues as and when needed for ensuring tenants continue to have a satisfactory quality of life• Dealing and reporting Anti-Social behaviour as and when needed • Developed key interpersonal skills by managing conflicts and mediating disagreements as needed• Ensured continual appropriate timekeeping by scheduling over 200 property inspections monthly• Managed the security of properties through changing locks and readying the property for the next tenant.

• Observed traffic laws and followed DOT regulations• Great driving knowledge • Clean driving record• Developed strong listening and verbal communication skills by dealing with multiple customers of varying nationalities and cultures• Rated dependable and trustworthy for making long-haul journeys • Effectively honed time management skills by juggling multi-drops and multi-journeys• Consistently received 5 star customer service ratings.

• Key holder for office- opening and closing business daily• Registering new applicants, dealing with short term applicants for viewings of properties• Booking and carrying out viewings professionally • Keeping all relevant parties well informed harnessing great communication skills• Distributing leaflets for advertising purposes • Account managing properties by collecting rent money from various tenants• Negotiating offers between all parties• Building an extensive portfolio client.