-Collaborate with general manager to develop and implement promotional campaigns to increase sales-Lead and train a team of 10 team members to provide exceptional customer service, maintain standard operations and deliver a positive restaurant experience-Manage store operations, ensure compliance with food safety standards, and resolve customer issues

-Performed opening and closing tasks throughout various shifts at the front of house and the back of house-Lead and train a team of 10 team members to provide exceptional customer service, maintain standard operations and deliver a positive restaurant experience-Manage store operations, ensure compliance with food safety standards, and resolve customer issues

-Performed both opening and closing tasks throughout various shifts at the front of house as well as the back of house-Processed hundreds of customer transactions precisely through the Point of Sale (POS) system in a high-volume work environment-Demonstrated extraordinary customer service to hundreds of customers daily and resolved any customer issues quickly

*Resumed part-time hours post peak COVID-19 (location reopened).

*End date during peak COVID-19 pandemic (store location closure).-Prepared quality food products while maintaining proper food safety practices, presentation standards and service times.-Memorized recipes for 15 food orders along with any important allergy information for customers’ reference.-Processed customer transactions accurately through the Point of Sale (POS) system and processed payments during fast-paced operations.

-Performed sales floor work which included greeting customers, assisting customers, updating inventory and stocking inventory.-Maintained a high level of customer service during a fast-paced and high-volume work environment.-Effectively and responsibly operated store equipment such as slicers, dicers, POS terminals and fryers.