Madonna E. Email & Phone Number

Philippines

United States

Aberdeen, United Kingdom

From an apprentice to a part-timer Amazon SEO and Lister for UK business owner.Mainly focused in optimizing Amazon product titles, create backend keywords to a product listing to boost visibility.Helium 10 Specialist - efficient in using its different tools like Cerebro, Frankenstein, Scribbles, and Magnet2. To boost your entire sales pipeline from product research to customer communication.

Remote

- Respond to incoming live customer web chats. - Convert inquiries to leads- Deliver outstanding customer service on multiple web chats to achieve above average scores- Knowledgeable in processes inside and out to confidently service customers - Set sales and service appointments for customers thru the dealership's websites. - Keep up to date with the client's directives and apply them on web chats consistently. - Able to remain attentive to multiple web chats at once- Perform administrative tasks including data entry, lead submission, creating reports and sending emails via Gmail.

Makati City

Worked as an Apple Care agent. Take phone calls to assist UK customers who own Apple devices such as iPhone, iPad, iPod, iMac, and Macbook. Provide clear instructions to customers to be able to update and download the latest software available.Resolve issues by performing basic troubleshooting over the phone, screen sharing and send helpful articles to customers via e-mail. Ensure customers receive efficient and courteous service which lead to customer satisfaction (CSAT).

Nuvali, Sta Rosa Laguna Philippines

Responsible for responding to customer inquiries and concerns over the phone. Explain business information reports under Dun & Bradstreet. Offer company products and perform admin tasks like reset passwords and website walk through.Ensure customers receive efficient and courteous service which may lead to customer satisfaction (CSAT). Send emails to customer to follow-up queries and unresolved items.

Northgate, Alabang, Muntinlupa City

Communicate with members of health insurance company to gather information and learn about their needs and expectations. Provide details about member's enrollment status and billing history. Deliver solution on first contact and collaborate with others to ensure the member issues are resolved.

Canlubang, Laguna

Work with Finishing Production Supervisor regarding the operation performance to support the attainment of the overall strategic business plan, department goals and objectives. Formerly ATMEL Semiconductors.