Magno M. Email & Phone Number

São Paulo, Brasil

- Establish and develop formal QA processes, ensuring that the team is using best practices accepted by the industry;- Supervise and assist the team in all aspects of quality assurance, including establishing metrics, applying the best quality service practices and developing new tools and processes to ensure that quality goals are met;- I give guidance to the marketing specialist on how to use Ads manager, Pixel and business tools.- Analysis of marketing graphics and data;- Act as the main point of contact for all aspects of QA in the versions, providing QA services and coordinating internal QA resources;- Direct communication with the QA team;- Develop and execute test cases, scripts, plans and procedures (manual and automated);- I recommend and advise the marketing expert on campaign optimization, pace and budget delivery, explanation of Facebook Ad Delivery and Auction System, audience insights, target audiences.

São Paulo, São Paulo

- Create an inspiring, welcoming and challenging team environment.- Be the guardian of the company's culture, strengthening open and accessible communication.- Ensure the constant evolution of the team's maturity, generating engagement and synergy.- Contribute to the professional development of the followers with honest feedback, one-o-one, performance monitoring and acknowledgments, always in line with expectations.- Establish a clear vision of the customer journey with the Product Manager, Product Owner and Engineering Managers, ensuring best practices and improvements.- Encourage the search for continuous improvement, based on the cycle.- Engage the team in creating simple yet sustainable solutions!- Identify bottlenecks and opportunities for efficiency and productivity evolution.- Manage the team's capacity, risks and impediments.- Manage the indicators, making them allies of the team in achieving the proposed objectives.- Be data oriented, helping the team to understand the need for improvement and the impacts of changes.- Disseminate the Agile and Lean model.- Support the process of recruiting and selecting new candidates.- Support in the formation of new leaders.

São Paulo

- Encourage the search for continuous improvement, based on the cycle.- Engage the team in creating simple yet sustainable solutions!- Identify bottlenecks and opportunities for efficiency and productivity evolution.- Manage the team's capacity, risks and impediments.- Manage the indicators, making them allies of the team in achieving the proposed objectives.- Be data oriented, helping the team to understand the need for improvement and the impacts of changes.- Disseminate the Agile and Lean model.- Support the process of recruiting and selecting new candidates.- Support in the formation of new leaders.

São Paulo, São Paulo

- Identify skill gaps and schedule appropriate trainings to resources for performance improvements.- Conduct job trainings for new hires as per company policies.- Provide educational trainings to company employees for professional growth.- Address training related questions and queries from employees.- Educate resources on company procedures and regulations.- Work with management to determine training needs and training topics.- Coordinate with team members to develop and implement training models at all business levels.- Determine training timelines and develop training content.- Maintain training documentations and make updates as per business needs.- Obtain training feedback from participants and analyze and implement the suggestions.- Develop best practices to improve training quality.- Develop and maintain knowledge base and FAQs for employees.

São Paulo Area, Brazil