- CSC - Mapeamento , revisão e melhoria dos processos da diretoria de serviços compartilhados- Implementação e gestão do projeto de automação Request to Pay (Requisição ao Pagamento): Mapeamento deprocessos: Suprimentos e Financeiro (Contas a Pagar, Fiscal e Contábil); Sugestões de melhoria em processos com foco em compliance . Implementando norma de setor financeiro .- Revisão de processos chaves do departamento pessoal com foco em folha de pagamento e frequência . Gestão de automação via RPA e evolutivas no ERP. Utilizando como base a legislação e-social.- Participação consultiva e como ponto focal da área de planejamento no projeto LGPD ( Lei proteção de dados).- Responsável pelo processo de SGI dos projetos de automação no CSC do Grupo.

- Monitoramento dos movimentos da equipe de vendas e do ambiente de mercado, fornecendo informações, alertas, sugestões para planos semanais de campo, funis e táticas de relacionamento.- Responsável pelas informações e relatórios de carteiras de vendas, de preços praticados, gestão da demanda e oferta no mercado (evolução destes), crédito por carteira.- Disponibilização de informações para compreensão, evolução e movimento da organização e ambiente, incluindo procedimentos de análise, processos de análise sistemáticos (orientação para a relação organização/ambiente como referência de suporte para decisão)- Report direto ao CEO da Holding.- Responsável pela aquisição de insumos para a produção e revenda junto a Petrobras . Comprando R$ 600M ano em derivados como CAP de asfalto e óleo combustível. Responsável pela gestão de cota traçando as estratégias junto com diretores comerciais para alavancar vendas e evitar multas contratuais .

Defines and leads implementation of rules and processes that govern contract management across Vale. Leads the design and implementation of the system that will support contract management across Vale. Implemented a supplier crisis management cell responsible for monitoring and rescuing suppliers in financial crisis. Manages team of 30 people across Brazil. Important achievments.- Single process Deployment Contract Management in Capital Projects- Standardization of the third-party mobilization process reducing the average time entry outsourced employees from 49 to 24 days in all Vale sites ( 6 states).- Control systems implementation and management of contracts for Ferrous Projects- Process Improvement related to management contracts that resulted in financial gain. Example: Camargo Correia Mobilization in CLN S11D which reduced from 45 to 15 days the average time of mobilization, resulting in R $ 105 MM gains in 2013.- Responsible for all the supply chain systems , including SAP Modules. Including system upgrades and development , PMO , IT relationship .

- Development and project management for customer loyalty through corporate resellers / distributors. This project leveraged in six months, the market share of Telefonica in Long Distance from 61% to 94% in clients served by a group of 200 business partners, and in less than a year reached more than 3,000 loyal and accounted for 10 % of revenues from long distance.- Training sales team.- Specification of products. Interaction with the areas involved to promote the integration of products into the appropriate chain of processes.- Development of a portfolio of products for the segment in Long Distance Telecommunications.- Definition of a strategy to increase market share of Telefónica Business Long Distance Intrastate traffic.- Interface with the commercial activities to promote loyalty / activation of customers with low market share.- Monitoring the competition with recommending changes to maximize profitability while maintaining price competitivenessManager Marketing Intelligence- Analysis propensity and market segmentation of residential and corporate fixed-line long distance.- Setting goals and tracking results in sales. Implementation of actions plans to treat deviations.- Implementation in the channels of sales strategies to leverage the participation of Telefonica SP products. These activities have increased the market share of the Long Distance Telephone SP 9.5 percentage points, bringing an additional income of R $ 30 Million / Month.- Analysis of customer (profile, consumption pattern, etc..), Control volume, market share, revenue and margin product.

- Preparation of analysis pre and post activities Brands, Communication, Promotions, Media and Market Operations, generating diagnoses of the situation, future scenarios and potential areas of opportunity.- Participation in budget planning and organization of events- Implementation of the module "Project System" SAP R / 3 in the marketing area (Power User)Specialist in Marketing Intelligence- Implementation and management of market information by providing regular reports and analysis sets the release of market information. Estimated drink industries using econometric methods.- Research and information gathering and analysis of the competitive retail market.- Synthesizing the various elements of marketing and data on consumer and competitive initiatives to identify opportunities for profitable volume growth and growth in market share of Coca-Cola brands.- Management vendors such as AC Nielsen, Marplan, Alternative Indicator, Ibope. Responsible for planning and administration of annual budget of Marketing Research (U.S. $ 5.5 MM).- Information Analysis of Consumer Panel Ibope and MBC. Participation in research development and launch of new products