Magnus Nelson Email & Phone Number

Molkom, Se

Hagfors, Värmland, Sverige

Karlstad, Värmland, Sverige

Karlstad, Sverige

• Operational Production steering on team level•KPI follow-up and improvement actions• Collecting incident quality problems from the team and plan for needed actions in order to improve the quality and efficiency•Manage investigations concerning quality issues and improvements•Manage and/or participate in SA cooperation forums•Manage and/or participate in projects, especially concerning handover of services/technical platforms to operations.•Development of the SA process, way of working and cooperation with SA teams•Planning and implementation of automation in the SA process and tools•Planning and development of support systems and toolsLeadership and team development in cooperation with line manager and Production Manager: •Support to Control Center’s management team•Create development actions for the team and employees•Plan for team competence development including training sessions

Karlstad, Sverige