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Magdalena Reynoso is listed as Heads Accounts Manager Groups at Encounter Latin America DMC, a company with 17 employees, based in Rio De Janeiro, Rio De Janeiro, Brazil. AeroLeads shows a matched LinkedIn profile for Magdalena Reynoso.
Magdalena Reynoso previously worked as Sales Manager Americas at Global Encounters and Customer Relationship Management at Global Encounters. Magdalena Reynoso holds Bachelor In Tourism from Universidad De Morón.
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While working in a Destination Management Company for the last 14 years, I have had the opportunity of doing many tasks related to different areas of a major tour operator (Operations, Sales, Product). I have worked for many years coordinating sales of the different offices in South America, develop new potential markets and maintain strong commercial relationships with our clients. In the last couple of years I have returned to Operations and have been in charge of the group series department. My mayor challenge is to be part of projects that look for sustainable tourism in South American Regions, keep traveling, learning different language and growing professionally in foreign countries. Specialties: Languages: English (Advanced) and Portuguese (Advanced). Analysis and tailor made product development. Operations and commercial team training. The ability to design tailor made itineraries for each type of client and area (both FIT and groups). Desing, social media and operations tourism programs tools. Group series, tailor made and incentives.
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Rio De Janeiro, Brasil
Objective:Overseeing the operations for the groups department of all offices in South America, ensuring the best customer experience for both traveler and tour operator. Provide product support, contracting and customer service.Tasks:- Oversee operations, allotments, reservations and make sure deadlines are accomplished by the teams in each country..
- Increase sales in the American market: USA and Canada, active search for new clients and help the current ones to increase their sales. - Head of the project to open our sales to the Brazilian market, introducing and training this market to a new reservations system for travel agents.- Coordinate sales teams of the different offices in Argentina, Brazil.
- Keep strong relationships with our clients by controlling quality of our services- Analyze clients’ performance, satisfaction level, rates manual and contracts. - Update and control the clients’ data base- Create and send monthly newsletters and promotions- Generate sales reports of all clients. - Analysis of the complaints report at the end of each high.
- In charge of analyzing product quality offered in Argentina, Chile, Peru and Brazil. - Evaluate providers´ performance and look for new proposals that improve the service quality- Negotiate rates with suppliers and strengthen the business relationship with them.
In charge of the commercial and operational assistance of VIP clients from the European market, quoting and confirming everything for their passengers traveling in Argentina, Chile and Uruguay.
Tourist assistance about the different destinations to visit in Argentina and reception of tourists from cruises
Other employees you can reach at encounterlatinamerica.com. View company contacts for 17 employees →
Yulian Angulo
Colleague at Encounter Latin America DmcPeru, Peru
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Agustina Gutierrez
Colleague at Encounter Latin America DmcArgentina, Argentina
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Matilde Miranda
Colleague at Encounter Latin America DmcPeru, Peru
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Orlando Carranza
Colleague at Encounter Latin America DmcPeru, Peru
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Anahi Cuadros
Colleague at Encounter Latin America DmcLima, Peru, Peru
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Noortje Smits
Colleague at Encounter Latin America DmcCosta Rica, Costa Rica
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Maria Mormontoy Vento
Colleague at Encounter Latin America DmcPeru, Peru
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Yulian Angulo Patiño
Colleague at Encounter Latin America DmcPeru, Peru
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Elizabeth Garcia
Colleague at Encounter Latin America DmcArgentina, Argentina
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Lydia Vereschildt
Colleague at Encounter Latin America DmcQuito, Pichincha, Ecuador, Ecuador
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Quick answers generated from the profile data available on this page.
Magdalena Reynoso works for Encounter Latin America DMC.
Magdalena Reynoso is listed as Heads Accounts Manager Groups at Encounter Latin America DMC.
Magdalena Reynoso is based in Rio De Janeiro, Rio De Janeiro, Brazil while working with Encounter Latin America DMC.
Magdalena Reynoso has worked for Encounter Latin America Dmc, Global Encounters, and Galerias Pacifico.
Magdalena Reynoso's colleagues at Encounter Latin America DMC include Yulian Angulo, Agustina Gutierrez, Matilde Miranda, Orlando Carranza, and Anahi Cuadros.
You can use AeroLeads to view verified contact signals for Magdalena Reynoso at Encounter Latin America DMC, including work email, phone, and LinkedIn data when available.
Magdalena Reynoso holds Bachelor In Tourism from Universidad De Morón.
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