María Augusta Villavicencio Email & Phone Number

Successful professional with more than 12 years of experience in software development, support and business analysis for the banking and financial industry. I am passionate about business processes and assessing new ideas using agile strategies to produce top quality solutions that deliver high value to my clients. My reporting experience is driven by business intelligence and analytics that use complex queries and store procedures for different databases and components. Working with dynamic teams, I have achieved the deployment of applications, that guarantee efficiency, integration and quality of daily activities. Leading and monitoring the support of external service providers, I am no stranger to quality-control methodologies that ensure compliance with QA standards to meet organizational business needs executed in compliance with Service Level Agreements (SLAs).