Mark Angelo V. Email & Phone Number

Responsible for:•Create, proofread, and edit documents, presentations, and reports as needed.•Arrange and organize meetings, including preparing agendas, taking minutes, and ensuring follow-up on action items.•Organize and maintain files, records, and databases, ensuring efficient data retrieval.•Manage electronic filing systems for contracts, agreements, and related paperwork.•Coordinate with relevant parties to obtain necessary documents and approvals.•Facilitate communication between buyers, sellers, real estate agents, lenders, and other stakeholders.•Provide regular updates on the status of transactions to all involved parties.•Review purchase agreements and other transaction documents for accuracy and completeness.•Work with agents and clients to address any discrepancies or missing information.•Schedule and coordinate property inspections, photoshoot, and appraisals.•Ensure timely completion of required inspections and assessments.•Input relevant transaction data into databases or customer relationship management (CRM) systems.•Coordinate the finalization of documents and funds for the closing process.•Ensure that all necessary paperwork is prepared and submitted for a successful closing.•Collaborate with title companies and escrow officers to ensure a smooth closing process.•Address any title-related issues that may arise during the transaction.•Track and manage expenses, reimbursements, and budget tracking.•Conduct research on various topics as requested by the executive.•Manage access to the executive, screening calls, visitors, and requests.•Maintain confidentiality and handle sensitive information with discretion.•Proficiency in using office software, communication tools, and other relevant technologies.•Address challenges and find solutions to ensure smooth operations.•Prioritize tasks and manage time efficiently to meet deadlines.

Ypsilanti, Michigan, United States

Responsible for:• Received and Return all calls• Follow–up maintenance issues or email PM with the new service requests.• Assisting tenants with payment/rental-related concerns.• Responding to and addressing residents' queries, problems, and complaints as soon as possible.• Processing applications, conducting credit checks• Creating and distributing marketing materials to attract new tenants.• Maintaining organized and updated resident files and records.• Reporting any problems or issues to the property manager.• Assisting unit inquiries, tenant verification histories, applications, follow-up payments, and retention.

Eau Claire, Wisconsin, United States

Responsible for:• Manage client's social media presence (create and post on LinkedIn, Facebook, and local realtor forums or MLS).• Design/create basic graphics and images for mailers, as well as to post on social media (using Canva).• Customer follow-ups. Keep leads in the pipeline by ensuring we have regular touchpoints (through KvCore).• Manage client's appointments and schedules and reconfirm all appointments we have booked (through Google Calendar).• Drafting/Preparing real estate forms and documents for "buyers or sellers" (through Transaction Desk)• Maintaining electronic and paper filing systems (through Skyslope.)• Preparing listing materials and posting property listings. (Through Paragon, Matrix, and Social Medias)• Managing client's database and preparing reports and email management.• Assisting with closing processes.

Philippines

Responsible for:• Greet and assist customers• Respond to customer inquiries and complaints• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or performing services for customers• Monitor sales activities to ensure that customers receive satisfactory service and quality goods• Inventory stock and reorder when necessary• Instruct staff on how to handle difficult or complicated sales• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions• Formulate pricing policies and accuracy• Attend trade shows to identify new products and services• Coach, counsel, recruit, train, and discipline employees• Approve contracts with vendors• Utilize information technology to record sales figures for data analysis

Philippines

Responsible for:• Coordinating the sales team and assisting with recruiting and training new hires.• Providing product demonstrations to staff and clients and taking the lead in resolving complaints.• Analyzing sales team performance and scheduling training/refresher sessions accordingly.• Conducting market research and sharing findings with the team.• Working alongside the team to draw up strategies to increase the customer base.• Setting sales targets and implementing incentives.• Providing accurate sales forecasts and allocating resources so targets are met.• Managing a network of vendors and suppliers.• Maintaining excellent relationships with customers that are built on trust and encouraging the rest of the sales team to follow this example.• Keeping up to date with advancements in marketing.

Roxas, Western Visayas, Philippines

Responsible for:• Interacting with customers and suppliers, answering FAQs and/or queries and resolving issues. • Calls reseller leads/clients from BAVI online and other platforms • Prepares sales invoices, sales orders and other pertinent documents for reseller program • Managed social media accounts. (Chooks – to – Go Official Page & Chooks –to – Go Roxas) • Created social media social cards and spiels for daily posting. • Spearheaded a viral campaign for one of the company's new products. • Manage the production of program marketing material in collaboration with the marketing team. • Organize training sessions specific to various roles in the company. • Communicate all the training programs on a timely basis. • Based on research, plan and implement training programs that will prepare employees for the next step of their career paths. • Present all the technical and supply training requirements. • Build quarterly and annual training program.

Bacolod, Western Visayas, Philippines

Responsible for:• Documenting quality assurance activities and creating audit reports.• Performing routine inspections and quality tests.• Identifying and resolving workflow and production issues.• Preparing and implementing quality assurance policies and procedures.• Addressing and discussing issues and proposed solutions with operation manager/supervisor.• Making recommendations for improvement.

Bacolod, Western Visayas, Philippines

Bacolod, Western Visayas, Philippines

Responsible for:• Maintaining a positive, empathetic, and professional attitude toward customers at all times.• Responding promptly to customer inquiries.• Communicating with customers through various channels.• Acknowledging and resolving customer complaints.• Knowing our products inside and out so that you can answer questions.• Processing orders, forms, applications, and requests.• Keeping records of customer interactions, transactions, comments, and complaints.• Communicating and coordinating with colleagues as necessary.• Providing feedback on the efficiency of the customer service process.• Managing a team of junior customer service representatives.• Ensure customer satisfaction and provide professional customer support.

Bachelor Of Science In Business Administration

Bachelor Of Science In Business Administration