Mark Angelo V. Email & Phone Number

• Responsible for:
• Create, proofread, and edit documents, presentations, and reports as needed.
• Arrange and organize meetings, including preparing agendas, taking minutes, and ensuring follow-up on action items.
• Organize and maintain files, records, and databases, ensuring efficient data retrieval.
• Manage electronic filing systems for contracts, agreements, and related paperwork.
• Coordinate with relevant parties to obtain necessary documents and approvals.

Ypsilanti, Michigan, United States

• Responsible for:
• Received and Return all calls
• Follow–up maintenance issues or email PM with the new service requests.
• Assisting tenants with payment/rental-related concerns.
• Responding to and addressing residents' queries, problems, and complaints as soon as possible.
• Processing applications, conducting credit checks

Eau Claire, Wisconsin, United States

• Responsible for:
• Manage client's social media presence (create and post on LinkedIn, Facebook, and local realtor forums or MLS).
• Design/create basic graphics and images for mailers, as well as to post on social media (using Canva).
• Customer follow-ups. Keep leads in the pipeline by ensuring we have regular touchpoints (through KvCore).
• Manage client's appointments and schedules and reconfirm all appointments we have booked (through Google Calendar).
• Drafting/Preparing real estate forms and documents for "buyers or sellers" (through Transaction Desk)

Philippines

• Responsible for:
• Greet and assist customers
• Respond to customer inquiries and complaints
• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or performing services for customers
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods
• Inventory stock and reorder when necessary

Philippines

• Responsible for:
• Coordinating the sales team and assisting with recruiting and training new hires.
• Providing product demonstrations to staff and clients and taking the lead in resolving complaints.
• Analyzing sales team performance and scheduling training/refresher sessions accordingly.
• Conducting market research and sharing findings with the team.
• Working alongside the team to draw up strategies to increase the customer base.

Roxas, Western Visayas, Philippines

• Responsible for:
• Interacting with customers and suppliers, answering FAQs and/or queries and resolving issues.
• Calls reseller leads/clients from BAVI online and other platforms
• Prepares sales invoices, sales orders and other pertinent documents for reseller program
• Managed social media accounts. (Chooks – to – Go Official Page & Chooks –to – Go Roxas)
• Created social media social cards and spiels for daily posting.

Bacolod, Western Visayas, Philippines

• Responsible for:
• Documenting quality assurance activities and creating audit reports.
• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Preparing and implementing quality assurance policies and procedures.
• Addressing and discussing issues and proposed solutions with operation manager/supervisor.

Bacolod, Western Visayas, Philippines

Bacolod, Western Visayas, Philippines

• Responsible for:
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.

Bachelor Of Science In Business Administration

Bachelor Of Science In Business Administration