Maha Issa Email & Phone Number

New Cairo City, Cairo Governorate, Eg

Egypt

-leading the HR functions of the HR department including hiring and interviewing staff in Cairo and Hurghada offices, local benefits and enforcing policies and procedures. -Developing strategies and plans for talent acquisition.-Checking applicants’ references-Creating and issuing offers -Making final hiring decisions and designing competitive offer packages-Creates learning and development programs and initiatives that provide internal development opportunities for employees. BUSINESS DEVELOPMENT ROLE:-Supervising the social media channels-Executing the new booking software (The liveaboard Manager)-Executing the new accounting software (Daftara)-Sending marketing newsletters to the guests through website-Working on guest loyalty program -Maintaining good relationship with guests and business partners -Attending exhibitions in the biggest Diving and boat show at Dusseldorf-Taking initiatives to Introduce new services, trying to attract local markets during the Covid pandemic in 2020/2021 raising the sales by 60%.

Egypt

-Restructuring the functions to enhance the company success. -Establishing Human Resources strategies and recruitment process. -Employee Rewarding system.-Creates policies and procedures to be enforced in the company.-Training the staff on how to handle guest complaint and to improve the guest experience.

Cairo

-Implementing the whole recruitment processes (job posting, filtering, screening, selecting, interviewing, reference checks, offering and follow up employee performance during probation period).-Attract and recruit dynamic talent for variety of roles to help in the flawless hotel opening.-Conducting virtual interviews with potential expatiates for supervisory and managerial level. -Establish and maintain relationships with business leaders at all levels. -Supports the coordination of the pre-employment process including conducting pre-employment medicals and preparing employment documents in timely manner-Supporting effective on boarding of new hires and effective integration into the business in coordination with the Line Managers.-Conduct exit interviews -Organized the open Recruitment Day (Writing the newspaper advertisement, designing the floor plan, assigning roles, meeting with concerned departments to plan for the day flow)-Creates policies and procedures to be enforced in the hotel.-Make sure people services team follows all applicable laws.

Egypt

-Screening and Sorting CVs-Conducting Phone Interviews-Responsible for creating the weekly electronic HR Magazine-Worked on the New performance appraisal system at Deloitte

Egypt

-Conducting Interviews for non-Managerial and Middle Management Positions.-Preparing Training materials and workshops.-Working on a new Performance appraisal system that was intended to be introduced by Deloitte in 2011. -Responsible for the weekly electronic HR Magazine.-Setting Meetings with Managers and department Heads to discuss the current interviewing process at that time and working on enhancing the process to be more effective. -Worked on the salary raise system for the employees in 2011.

Egypt

2009 – 2010ASSISTANT RECRUITMENT AND BENEFITS MANAGER, FOURSEASONS AT NILE PLAZA HOTELRecruitment -Scheduling and conducting behavioral based Interviews for non-managerial and managerial level. -Responsible for the E-talent, this is a global recruitment system for the Four Seasons Company. -Responsible for tracing and approving all the job requisition sent by the department heads. -Responsible for internal and external transfers-Responsible for posting all the vacant position inside and outside Cairo on Four Seasons Site. -Creating a weekly manning report and annual reports. -Creating the budget annual report for recruitment and benefits department. -Attending Employment Fairs and arranging trips to the Hospitality and Tourism schools and institutes.-Conducting Behavioral Based Interviews Workshops for ManagersBenefits -Responsible for the Benefits of the Expatriates. -Coordinating with Home office when a problem in the system arises. -Coordinating with Home office all the expatriate benefits and sending them monthly reports. -Presenting the health and life insurance by Cigna and Aetna to all the new expatriates. -Responsible for the Shipments, Housing and all the relocation preparations of the Expats. -Responsible for the e hotel, expatriate line staff housing. -Working closely with HR manager and coordinating some activities for the Employee Relation-Employee Staff Party, Kids Party and Iftar Ramadan (1200 Employees) -Working on an HR project of merging the HR department of two properties together

Egypt

Responsible for all the recruitment activities for the property with a headcount of (1600 employees)-Responsible for planning and sourcing using various recruitment channels i.e. (company website, job fairs, linked In, Online recruitment agencies, referrals, internal posting-Responsible for all logistics related to the recruitment and selection at the various stages of the process-Represent the company at recruiting events (i.e., job fairs), providing company/job information and-interviewing applicants.-Communicate with managers and employees regularly to promote the referral program and internalopportunities.

B.A, Business Administration; Human Resources And Marketing

Course Work Human Resources Management, Organizational Behavior, Compensations, Leadership and Motivation, Change Management, Staffing..

American Diploma