Maha Jerro Email & Phone Number

Burlington, On, Ca

Mississauga, Ontario, Canada

Oakville, Ontario, Canada

• Executing record filing system to improve document organization and management.• Updating spreadsheets and databases to track, analyze and report on performance and sales data. • Restocking supplies and submitting purchase orders to maintain stock levels.• Scheduling office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.• Booking airfare, hotel and ground transportation to coordinate office travel.

Burlington, Ontario, Canada

• Engaged with customers to build rapport and loyalty.• Prepared merchandise for sales floor by pricing or tagging.• Helped customers locate products and checked store system for merchandise at other sites.• Fulfilled orders and sourced products to meet rigorous customer delivery schedules.• Maintained customer satisfaction with quick and professional handling of product returns.• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.• Solved customer challenges by offering relevant products and services.• Monitored customers for signs of security concerns and escalated issues to management.

Dubai, United Arab Emirates

• Screening incoming inquiries and obtaining logs for all opportunities.• Preparing between 10 - 18 proposals weekly for potential clients for all lines of service.• Preparing presentations for clients' meetings.• Portal registration and control.• Obtaining log for new clients, and preparing acceptance file for each one of them.• Keeping track of all local and global credentials.• Organizing events, conferences, and seminars.• Marketing activities, keeping all documents branded and aligned with Grant Thornton International standards.• Conducted research, gathered information from multiple sources and presented results.• Proved successful working within tight deadlines and fast-paced atmosphere.• Prepared variety of different written communications, reports and documents.• Demonstrated respect, friendliness and willingness to help wherever needed.

Dubai

Aleppo, Syria