•⁠ Lead a team of title professionals in performing title searches, examinations, and policy typing•⁠ ⁠Develop and implement process improvements to increase efficiency and accuracy•⁠ ⁠Collaborate with cross-functional teams to ensure seamless customer experience•⁠ ⁠Conduct quality control reviews to ensure compliance with industry standardsSkills:•⁠ ⁠Title search and examination•⁠ ⁠Policy typing and quality control•⁠ ⁠Team leadership and management•⁠ ⁠Process improvement and implementation•⁠ ⁠Customer service and relations•⁠ ⁠Industry regulations and compliance

As a Senior Associate in First American (India) Pvt. Ltd., in the Strategic Operations Group, I assist the COO in developing and implementing strategic goals, objectives, policies, procedures, and work standards that support business transformation priorities.

Processing and underwriting mortgage loans for government-backed programs (FNMA, FHA, VA, GNMA), preparing loan documents, calculating escrows, ensuring compliance with regulations, reviewing loan files, resolving client issues, and generating production and quality reports.