• Processes rent payments and condominium dues.• Inquiries about late payments and assists in handling any eviction issues• Sorting out of the legal implication for selling plots/apartments for customers • Interviews new prospective tenants and gives tours of the property.• Processes applications, conduct credit checks and calls references.• Distributes and collects leases and ensures that all required legal documents are signed.• Addresses and promptly resolves… Show more • Processes rent payments and condominium dues.• Inquiries about late payments and assists in handling any eviction issues• Sorting out of the legal implication for selling plots/apartments for customers • Interviews new prospective tenants and gives tours of the property.• Processes applications, conduct credit checks and calls references.• Distributes and collects leases and ensures that all required legal documents are signed.• Addresses and promptly resolves questions, requests, and complaints from tenants.• Creates and distributes marketing materials for the property management company.• Assists in hiring a grounds crew and other staff necessary for the property.• Manages budgets and accounts.• Managing the loan agreement and registration process. Show less

• Handling daily operations which include shrinkage, shift adherence, and feedback.• Monitoring advisor performance on quality, login hours, AHT, and tagging and communicating same to them.• Providing on floor support for advisors on process queries• Regular performance evaluation with teams.• Create a motivating work environment and atmosphere• Set clear team goals and KPIs• Discover training needs and provide coaching• Listen to team members' feedback and resolve… Show more • Handling daily operations which include shrinkage, shift adherence, and feedback.• Monitoring advisor performance on quality, login hours, AHT, and tagging and communicating same to them.• Providing on floor support for advisors on process queries• Regular performance evaluation with teams.• Create a motivating work environment and atmosphere• Set clear team goals and KPIs• Discover training needs and provide coaching• Listen to team members' feedback and resolve any issues or conflict• Preparing and managing team performance reports for reviews Show less