Mahadev Gupta Email and Phone Number

on enrolls of DIGICOMP - one of the franchisee of DELL), provided IT SUPPORT.

Working for DELL INDIA PVT. LTD. (on enrolls of DIGICOMP - one of the franchisee of DELL), provided IT SUPPORT.

I am handling Hardware maintenance & Software of Dell Server, Desktop, Laptop & Workstation.American Express (Gurgaon) I was resident engineer and handling Dell server, Workstation, Desktop Laptop.My job responsibilities include attending break-fix and installation calls at client sites and coordinating with Dell Bangalore and Dell Malaysia for support related issues.Special AbilityHardware Assembly, General Troubleshooting, Systems Management, Network Infrastructure Design, Remote Connectivity, Security Policy Design, Firewall, Systems Deployment, Incident Handling And Response, System Recovery, Training Courseware Development, Practice Test DevelopmentInstall, setup and Administer Servers and workstations on LAN with Windows 2003,2000,NT 4.0 9x and XP Configure and administer Domain, Active Directory, DHCP, WINS and DNS services to implement a functional intranet Deploy Remote Installation Services (RIS) in order to remotely install operating systems using Windows 2000 Install, configure, administer Virtual Private Networks (VPN) Manage users and computers through use of group policesMy job responsibilities include.Servers and Desktop ManagementLan TeamingBack up Management Configuring RAID Technology (RAID 0,1,5,10,50)Installing Operating Systems Windows 2003/2008 server R2 & Linux 5.0 & applications.Troubleshooting and providing the solution of Dell Power Edge ServersMounting the servers on RacksInstallation of Backup Tape Drives.Assembling, disassembling & troubleshooting of Dell Laptops & Desktops.

on enrolls of RENOVISION AUTOMATION (P). LTD. - one of the franchisee of Wipro), provided IT SUPPORT to one of the customers (named Dell India Ltd), of Wipro.