Maintaining effective internal Communications to ensure optimum teamwork & productivity. To recommend & meet Budgets & Goals by leading a service team that ensures quality service standards with personalized guest attention.Monitoring present & future trends, practices & systems in hotel industry & executing competitive programs.Actively involved in selling Food & Beverage of the Outlet through hotel through involvement with all potential markets & Co-coordinating all aspects of the operations.

Property Comprised 80 Rooms, 3 F & B Outlets & 4 Banquet Hall.Bringing in Profitability by ensuring Guest Satisfaction Sales Potential for F & B Service Department.Ensuring highest level of Guest Satisfaction by providing high quality of Food Product, F & B Service Experiences & above all the exceptional service Standards.Analyzing all the guests comments card & to submit report to the General Manager.

Taken Care of 3 Outlets i.e. Zhing Chinese Restaurant, Latte-tude Coffee Shop &In Room Dining to ensure optimum guest satisfaction & Sales potential & Profitability of F & B Department by providing quality guest service standards.Ensured smooth day to day Food & Beverage operations of the outlets and ensure total customer satisfaction by adhering to the P & L manual of the outlet.Designed & conducted the program of Training of respective Department & ensured the overall Personality Development of the Staffs’.